Scores based on 261 reviews

Reliability & timekeeping
 
9.69
Tidiness
 
9.77
Courtesy
 
9.89
Workmanship
 
9.81

Invoice history based on 199 reviews.

 
 
 
Invoice History
Charged as per quote / estimate96.48%
Above quote / estimate: kept informed3.02%
Above quote / estimate: not kept informed0.5%
Appointments reported as missed (6 months) 0
Average score 9.79
261 reviews
  • Interviewed by Checkatrade
  • 4 accreditations checked
  • Insurance checked
  • Limited company checked
  • ID checked
  • Address checked
  • References checked
  • VAT registered
  • Checkatrade standard signed

A lot of companies promise excellent service and we’re sure you’ve heard it all before. Our business has been built on referrals from satisfied customers, we have over 250 positive reviews on Checkatrade which speaks for itself! We are very familiar with our local community and all of our staff are from the area. All of our engineers are employed and have completed or are currently serving a full apprenticeship. We believe this is the best way to build our business and to ensure the engineers you have in your house complete the work to the highest standard possible, no matter the size of the job. 

When you book your job you will recieve a confirmation of the appointment via email with an arrival time, name of the engineer and reg number of the van he will be in so you know you are in the right hands. Once the engineer starts dirving to your property using our sat nav, the tracker will instantly send you a text message which will tell you his exact arrival time (even factoring in traffic on route!), this is just another way that we keep you in the loop. Gone are the days of waiting for your plumber to turn up and not having a clue when that might be. 

Our aim is to break the sterotype which surrounds our industry. Making sure we are always honest with our customers and they are constantly kept up to date with progress. We are not the cheapest plumbing company on the market but we are certainly one of the best.

Based in

Elva Business Centre, Bexhill-on-Sea, East Sussex, TN39 5BF

Works in

Battle, Bexhill-on-Sea, Brighton, East Sussex, Eastbourne, Epsom, Hailsham, Hastings, London, M25, Polegate, Sevenoaks, Shepherds Bush, South London, St. Leonards-on-Sea, Tonbridge, Tunbridge Wells

Team photos see all

Chris - Apprentice

Sean - Apprentice

George - Gas Safe engineer

Ellis - Apprentice

Sam - Plumbing and heating engineer