“We were told the job would take 3 to 4 days but took 5 days, Ask him about 4 times about warranty for the repair and got no answer, so don't know if the job he did for £810.00 is under warranty or not. When he bought car back on the 5th day he did not explain anything that he done and just handed the key over to my wife and left. He would not release the car until he got the money. I wanted him to bring car back when I was home at 17.00 hrs but he said no it had to be before 12 as he had to be in Dorset for another job or It would be Monday at same time .”
Verified by Staff
– Customer in Eastleigh ( 1 ) 9 May 2016
Response from The Personal Mechanic Limited:
We are very sorry to hear you are not satisfied with the work that was carried out, we are saddened to receive such negative feedback from you. Unfortunately, due supplier parts being delayed this work took slightly longer than anticipated albeit the client was continuously kept informed. We would ask our potential clients to take a moment to read the very positive reviews that we have received which we believe are a true reflection of our work over the past three years whilst working via Checkatrade. Thank you.