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Advice Centre

Trade News

How do you deal with late payments and unpaid invoices?

One of the most uncomfortable parts of being self-employed is dealing with customers and clients that fail to pay you on time. On one hand, you need to make sure you get paid promptly for your work, but on the other, you want to keep things civil and not antagonise a client who may want…

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Homeowner News

Holiday homes on the rise: Homeowners set to make nearly £1bn from staycationers

Holiday homes are the latest trend to arise from lockdown, suggests new research from UK’s leading trade directory Checkatrade,* with 30% of Brits considering letting their homes out to staycationers this year. They stand to make a potential £986 million from the Brits planning to splash the cash on holidaying in the homeland this year….

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customer service

Trade News

Excellent customer service relationships – develop your style

3 proven tips to provide excellent customer service – and get customers coming back for more! Image source: unsplash We’ve all been there. We’ve all experienced terrible customer service at some time in our lives. When you’re the victim of bad customer service, and you’ve received no satisfaction at all, what do you do? Most...

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