It may feel challenging to start a business. But more of us than ever before are deciding to take a giant leap of faith and start our own trade-based businesses.
Many business owners are now doing what they love while reaping the many rewards that come with being your own boss. These include a sense of self-fulfilment, control over your own financial destiny, and of course, the flexibility of working when you want.
Now could be the time to take the plunge. Maybe you have a new trade, product or service to offer. Or, you are simply good at what you do and want to set up on your own. Starting a business is hard work and can feel daunting, but it’s also incredibly fulfilling.
We caught up with Mark, co-founder of The Gutter Busters Bristol, to find out how he and his business partner used a simple idea to start their own rapidly growing gutter cleaning business.
At the time of writing, The Gutter Busters Bristol has been trading for three years. The business has earned a reputation for providing quality services, exceptional efficiency and the highest level of professionalism. With their specialism in cleaning gutters and ground-level downpipes, they are going from strength-to-strength.
We spoke to Mark to learn more about the growth of his business and how he’s got where he is today.
How did you grow your business?
“The key factors that have played a role in the continued success of the business have always been sticking at it and advertising in the right places such as Checkatrade.
Once people can see that you are a vetted company and you’re not just someone claiming to be good at what you do, they are more likely to hire your services. That’s how our business has grown massively.
Using a camera system and being registered with Checkatrade has allowed us to grow the business in a short space of time. It carries a lot of weight and customer satisfaction.”
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Have you got any tips for traders on how to start and grow their businesses?
“Basically, you have to be dedicated and set your goals. Even when it’s an off day, keep smiling and never let anything get you down.
Remain focused and don’t sit back and wait for the work to come to you. Go and get the work. I firmly believe that you only get out what you put into any business. If you’re not focused, it will all go down the pan.
At the end of the day, if I don’t work and bring the money in, there will be no one to pay my bills. For the first year, all I did was work, seven days a week for a whole year, and that got my customers in.
It allowed me to get to know my customers. In turn, it allowed my customers to get to know who I was. Once people knew me, they started to recommend me, and things just took off from there.
Always remember to talk to people. My customers aren’t just customers to me, and they’re not just a number. They have become part of my business. When people come to me for work, the next time they come, it’s cheaper. That’s because the hard work is already done.
Ultimately, the key to running any successful business is to let the customer know that they are special.”
Where do you see the business in five years?
“The business is growing all of the time, but I don’t plan on running before I can walk. I am going to continue to build by reputation. The focus is on growing the business at a pace that works for us.”