Are you certified? (Can you show any ID?)
Locksmiths in the UK don’t need to have any specific qualifications, and many learn their trade by becoming a trainee or apprentice first. However, knowing that your locksmith has received a certain level of formal training is always helpful in ensuring they can provide a high quality service.
Are you insured?
Locksmiths will be handling some of your most prized possessions, like your car or your home. Making sure they’re insured gives you piece of mind in case there are any accidents.
Do you carry out background checks on your employees?
If hiring a locksmith from a larger company, it’s useful to know if they carry out any kind of background check on their employees to make sure you don’t have any unscrupulous tradespeople working on your locks.
Are you local? How soon can you get to me?
Especially important if you need an emergency locksmith, being local and available are very important factors if you’re locked out!
Are you able to work with transponder chip keys?
Most modern car keys have these chips in them, but locksmiths need specialist training to work with them. If you need a new car key cut, make sure the locksmith is able to work with the type of key you have.
Can you give me an idea on price?
For many types of locksmithing jobs, the locksmith should be able to give you an estimate over the phone. This is especially good to know in an emergency; the last thing you want is for a locksmith to arrive for you to find out it’s more expensive than you hoped! Be aware that unforeseen circumstances may affect the actual cost of the job, and it’s worth confirming the price with the locksmith once they’ve had chance to properly examine the task.