On 2nd May Paul visited to see the work required and said that he would provide a quote by the end of the following week. By the 15th we had not received the quote,. By the time the 19th May had come, I had sent three e-mails and left a voicemail message on his phone to ask what was happening. By the 23rd we still had not heard from Paul either to send us a quote or explain why he had not. We would have had more respect if he had said on the 2nd that he did not want the job, but just to leave it hanging for nearly three weeks is not really acceptable.
Response from A1 Plastering
I visited this person to offer free advice prior to providing a FREE quotation, no timescale was given or implied to prepare this quotation as it was a fiddly job with lots of making good of some very bad workmanship that had been carried out by another trade.
This person has decided that my free quotation should’ve of been with him in 14 days , they did NOT contact me regarding the progress of the free quotation but just left a negative review. This is the thanks you get for offering someone free help and advice. I am very disappointed as the person could of just contacted me direct for an update!