Checkatrade

Customer Reviews

Reviews (New to Old)Reviews (New to Old)
10

Repaired leak in downstairs toilet and reviewed issues with water tank

Rob arrived on time on both days he came to review the issues, then resolve them. He was highly knowledgeable, professionally presented and polite. Work was carried out to a good standard and he talked me through what he had done and made sure I was happy with what he had done. I waited a week to write this in case there were any issues, but all has been spot on

10

Boiler repair

Verified Review

Polite friendly engineer who explained what the problem was and showed me which part of the boiler was leaking. He ordered the required replacement part and returned later the same day to fit the replacement part. I was impressed with how clean and tidy his work was and that he put on shoe covers on as soon as he entered the house. I will use this company again.

10

Radiator repair

Verified Review

I called to arrange for someone to have a look at a faulty radiator. The guy on the phone asked me what was wrong and talked me through fixing it rather than charging for somebody to come and have a look. He was very polite and took the time to talk me through what to do and the radiator is now working again. No other company I rang would even consider doing this so I appreciate it very much and have even booked a boiler service with them. Absolutely great customer care and they don't seem like a company that are just after your money. I'll definitely be using them for all my plumbing needs.

10

New Shower Installation

Excellent Job. Arrived early, wore overshoes, carried out the works exactly as agreed / priced. Very happy and would recommend.

10

New gas combination boiler fitted

Verified Review

A very good job completed by professional personnel. The installation was completed with the minimum of disruption with all mess and debris cleared by the two engineers. I would willingly recommend Ackroyd's to all. A special thanks to Rob and Josh who impressed my elderly mother with their personalities, patience and good humour.

9.75

New boiler fitted

Verified Review

Ackroyds serviced my boiler when I couldn't get my usual person and they had to condemn it - they showed me the problems so I could see it genuinely needed to be condemned, previous services by the other person had missed all the faults. They were able to quote and fit a new boiler for me the next week, despite it being close to Christmas. It was a fair price and came with a 10 year guarantee. They were easy to get hold of, helpful with all my questions and James did a great job fitting it. I would definitely use them again and am pleased to have found such a good plumbing service. Highly recommended.

10

Fixed leaking bath tap

I had been quoted by a previous company £300 advising they were unable to replace the inserts and would need to replace the tap and take the whole bath out as the taps were in middle of the bath. I called Paul as I thought the price was high and after sending pictures he said it seems they were standard inserts that could be replaced. Rob came with various inserts from the merchants and found ones that fit and fixed it! Really pleased as this has saved me over £200 plus can return the tap I paid £70 for too. Really happy, can’t recommend them enough I will definitely be using them in future!

10

New gas boiler

The old boiler was a very heavy cast iron one and beside replacing required relocation, the repair of the old chimney and renewal of radiators. The two engineers Rob and Josh did a superb job in all respects, workmanship, efficiency, consideration for the occupant, polite,and punctual. They removed the old boiler, all old fittings and left a very tidy job. The price was as quoted and on time {three days} I recommend this company.

10

Boiler service

Verified Review

Very efficient, professional and friendly as always, would not use any other company.

10

Repair to leak in gas boiler

Verified Review

Plumber arrived at agreed time. Explained what he found and carried out the work very efficiently. He was courteous at all times and a credit to the company.