Checkatrade

Customer Reviews

Reviews (New to Old)Reviews (New to Old)
10

Restoration of oak floor. Sanded back and re varnished.

Verified Review

My oak floor now is in showroom condition. It has been so bad I nearly ripped it up. They worked tirelessly and it shows. Fabulous result.

10

Renovation of floor boards.

Verified Review

A very profesional job. Brilliant outcome very happy.

10

Kitchen floor sanded and re-layered with 3 coats.

Verified Review

Very friendly, professional and efficient - Great job and definitely recommend.

10

Floors in 2 rooms and hall sanded down beautifully and boards fixed.

Verified Review

A brilliant service, very informative and helpful. Would recomend to anyone who needs a brilliant job done.

10

Floor sanding

Verified Review

Timely, effeciant and friendly. Beautiful job, clean and tidy

10

Floor sanding and varnishing

Verified Review

Good workmanship courteous, prompt and a delight to have perform the work required

10

Renovation of block flooring

Verified Review

An excellent job with a great finish

10

Maple floor sanded and treated.

Verified Review

What can I say!!! Wow fantastic service from beginning to end highly recommended guys a absolute pleasure.

6.75

Sanding and lacquer on engineered oak wood floor

Verified Review

Unfortunately I would not recommend this company to anyone. Due to damage done to the room (which the person who did the sanding did not admit to at the time) we were given some money off, however the attitude of the company owner was that we were being difficult and unreasonable in asking for this, even though damage had been done to our property. The more I look at the floor the more I wish we had gone with someone else, as there are still rough patches in areas, dust and hair have been lacquered over in places, so we will either need to sand them out ourselves or just learn to live with it.

Score Breakdown

Workmanship

5

Reliability & timekeeping

10

Tidiness

6

Courtesy

6

Reply from Acorn Floor Sanding

I was sorry to hear that you were unhappy with the work completed and we agreed a substantial refund, which was what you requested. We pride ourselves on quality, using the finest materials and the best equipment. We have refurbished thousands of floors over many years and our team are extremely capable and professional. It is extremely rare for us to have to make a refund, as our customers love our work for the quality that we deliver. (Please see our video and other customer reviews)

10

Floor sanding

Verified Review

Very professional, quick, efficient and friendly, would definitely use again