Alsto-Heat Ltd

Customer reviews

• Boiler Fitting

  10Verified Review

  Pete was fantastic with explaining the process and guiding us through what is our best option. Was available to take our call and was always professional with his responses. The work was booked in quickly and as promised completed in the time limit quoted. Will certainly be using them again and be recommending to friends and family. Additionally Amy was fab with coming back to me on emails and missed calls!

  Location: GL52
  October 2023

• Boiler Service and Flue Bracket Installation

  9Verified Review

  Simon from Alstro did a great job with my Boiler service. Some additional work was needed, he called and explained the issue and was able to come back and make the repair later that same day.

  Location: GL51
  October 2023

• Said they would contact me but never did.

  3Verified Review

  They said they were interested in the job but never got back to me.

  Location: GL50
  September 2023

• Fitting a toilet cistern

  4.75Verified Review

  The quality of the work is fine, but took considerably longer than expected. The office were really cagey about price, not providing me with a quotation or an indication of hourly rates before work was carried out despite being asked. After work was completed I called to find out the cost, and still could not get an answer. The office kept saying they had left me a message, but I never receive one or a missed call. I didn’t actually know how much the work cost until the invoice came. I won’t use them again due to lack of clarity around pricing, despite the quality of work being fine.

  Location: GL51
  June 2023

• Fitting and supplying a new shower and fixing a towel rail .

  9.75Verified Review

  A couple of very friendly and polite young guys came and looked at the job said they could fix both problems there and then and went away to get me a replacement shower .I was given a price over the phone for a new shower which I agreed to and both jobs were done in a couple of hours .

  Location: GL51
  June 2023

• New kitchen mixer tap fitted

  4.33Verified Review

  Had to call an emergency plumber out as connections werent fitted tight enough and kitchen flooded with water

  Location: GL51
  May 2023