Alsto-Heat Ltd

Miss Amy Roberts

Cheltenham, Gloucestershire
8.14
(67 Reviews)
Alsto-Heat Ltd Logo
5+
Approved member since 2015
Call01242 395325

Skills & expertise

  • Central Heating
    • Emergency Central Heating Repair
    • Gas Boiler Installation
    • Gas Boiler Servicing / Repair
    • Gas Central Heating Installation
    • Gas Cooker Installation
    • Gas Safety Checks - CP12
    • LPG Central Heating Installation
    • LPG Central Heating Servicing / Repair
    • Oil Boiler Installation
    • Oil Central Heating Installation
    • Oil Tank Installation
  • Plumber
    • Bathroom & Kitchen Plumbing
    • Blocked Baths
    • Blocked Sinks
    • Blocked Toilets
    • Emergency Plumber Service
    • General Plumbing
    • Pipe Fitter
    • Plumbing Repairs
    • Power Flushing
    • Radiator Installation
    • Radiator Repair
    • Radiator Thermostat Valve Installation
    • Radiator Thermostat Valve Repair
    • Shower Installation
    • Shower Repair
    • Tap Repair
    • Thermal Dynamics
    • Underfloor Heating Installation
    • Underfloor Heating Repair
    • Water Leak Detection
    • Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
    • Water Pumps Installation
    • Water Pumps Repair
  • Bathrooms

Company info

Alsto Heat Ltd is a family run company who have a highly skilled team which include plumbers, central heating engineers, and service engineers. We cover GloucestershireCheltenham, and surrounding areas.

Our plumbers, heating engineers, and service engineers have years of experience and are all highly qualified to undertake any domestic Gas, Oil, LPG or general plumbing installations and repairs. Debit / Credit card payments accepted.

Please call us or email us

or visit our website www.alsto-heat.co.uk

Contact details

Reviews Summary

8.14
Average score based on 6 reviews in the last 12 months
67 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

Workmanship
8
Tidiness
7.83
Reliability
8.6
Courtesy
8.2
Quote Accuracy
(3 Reviews)
100

Customer Reviews

9.75

Fitting and supplying a new shower and fixing a towel rail .

Verified Review

A couple of very friendly and polite young guys came and looked at the job said they could fix both problems there and then and went away to get me a replacement shower .I was given a price over the phone for a new shower which I agreed to and both jobs were done in a couple of hours .

Location: GL51
Reviewed in: June 2023
4.33

New kitchen mixer tap fitted

Verified Review

Had to call an emergency plumber out as connections werent fitted tight enough and kitchen flooded with water

Location: GL51
Reviewed in: May 2023
10

Replacement boiler

Verified Review

Boiler broke down during the coldest week of the year and during their busiest time. They worked hard to source a new boiler and fitted it promptly and efficiently. I have used them for a number of years and would have no hesitation in recommending them.

Location: GL51
Reviewed in: December 2022
8.5

Gas fitter

Verified Review

Satisfactory job done quite happy

Location: GL51
Reviewed in: September 2022
9.5

Replacement of boiler, moving its location, new pipework including water and gas.

Verified Review

We recently had an ancient old system boiler removed from under the stairs and a new combi-boiler put in the loft instead, with a remote programmer/thermostat. This involved new pipework for the plumbing and a new gas pipe running up to the loft. These guys were great - friendly, efficient, worked in a roasting loft during very hot temperatures, and they finished the whole job in a week. They were also the only company of three to quote that instantly gave us a solution to avoid ripping up any flooring, as they connected new pipes to the old pipes for ease. Great value as well, many thanks!

Location: GL51
Reviewed in: August 2022
2.33

To fit a new boiler

Verified Review

I was disappointed with this company as they fitted a new boiler for me which was faulty and it cost me nearly £2000. When id contacted Alsto-Heat they weren't helpful and would not recommend this company.

Score Breakdown

Courtesy

3

Tidiness

4

Workmanship

0
Location: GL2
Reviewed in: August 2022

Reply from Alsto-Heat Ltd

I am sorry this customer found it necessary to report a negative review to Checkatrade without first making contact to allow us to investigate any complaints she may have, we pride ourselves with our work and customer relationships as can be seen by our other reviews, we had no complaints from this customer regarding workmanship or tidiness when the new boiler was being installed or after completion, we received a message one month after installation to inform us that the hot water was ok but unable to get central heating, we made contact and sent an engineer the same day, he confirmed the new boiler had a fault, we contacted the boiler manufacturer immediately advising of the fault and requested them to make contact to arrange a repair of the boiler under guarantee, this they did, we had no further calls or contact from the customer therefore assumed all was ok until this review, we will always make every effort to help as much as we are able and act immediately to rectify any reported fault with our installations, we are disappointed with this review, we did all we could to resolve as soon we were aware of a problem.

Services

  • Domestic Work
  • Free Estimates
  • 24 Hour Call-out
  • Insurance Work Undertaken
  • Cards Accepted

Locations

Works in

', Cheltenham, Gloucestershire,

Vetting Status

Fully Vetted Trade

Accreditations
Checked
Insurance
Self Certified
Company Type
Ltd Company
Address
Checked
Identity
Checked
Checkatrade T&Cs
Signed
Approved member since 2015
Trading address verified
Yes
ID Checked
Yes
Checkatrade Standards
Yes
Company Status
Limited Company Checked
Yes: Registered as a Company ALSTO-HEAT LIMITED No: 04180837
VAT Registered
Yes: 326 2279 63
Company Type
Ltd Company
Business Owners
Mr Peter Lloyd
Insurance Details
Public Liability Insurance
Current: Self-Certified on: 21/02/2023
Insured By
Camberford Law Limited

Accreditations and Memberships