Alsto-Heat Ltd
Miss Amy Roberts
Skills & expertise
- Central Heating
- Emergency Central Heating Repair
- Gas Boiler Installation
- Gas Boiler Servicing / Repair
- Gas Central Heating Installation
- Gas Cooker Installation
- Gas Safety Checks - CP12
- LPG Central Heating Installation
- LPG Central Heating Servicing / Repair
- Oil Boiler Installation
- Oil Central Heating Installation
- Oil Tank Installation
- Plumber
- Bathroom & Kitchen Plumbing
- Blocked Baths
- Blocked Sinks
- Blocked Toilets
- Emergency Plumber Service
- General Plumbing
- Pipe Fitter
- Plumbing Repairs
- Power Flushing
- Radiator Installation
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Installation
- Shower Repair
- Tap Repair
- Thermal Dynamics
- Underfloor Heating Installation
- Underfloor Heating Repair
- Water Leak Detection
- Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
- Water Pumps Installation
- Water Pumps Repair
- Bathrooms
Company info
Alsto Heat Ltd is a family run company who have a highly skilled team which include plumbers, central heating engineers, and service engineers. We cover Gloucestershire, Cheltenham, and surrounding areas.
Our plumbers, heating engineers, and service engineers have years of experience and are all highly qualified to undertake any domestic Gas, Oil, LPG or general plumbing installations and repairs. Debit / Credit card payments accepted.
Please call us or email us
or visit our website www.alsto-heat.co.uk
Contact details
Reviews Summary
The reviews below represent customers' views and not the views of Checkatrade
Customer Reviews
Fitting and supplying a new shower and fixing a towel rail .
A couple of very friendly and polite young guys came and looked at the job said they could fix both problems there and then and went away to get me a replacement shower .I was given a price over the phone for a new shower which I agreed to and both jobs were done in a couple of hours .
New kitchen mixer tap fitted
Had to call an emergency plumber out as connections werent fitted tight enough and kitchen flooded with water
Replacement boiler
Boiler broke down during the coldest week of the year and during their busiest time. They worked hard to source a new boiler and fitted it promptly and efficiently. I have used them for a number of years and would have no hesitation in recommending them.
Gas fitter
Satisfactory job done quite happy
Replacement of boiler, moving its location, new pipework including water and gas.
We recently had an ancient old system boiler removed from under the stairs and a new combi-boiler put in the loft instead, with a remote programmer/thermostat. This involved new pipework for the plumbing and a new gas pipe running up to the loft. These guys were great - friendly, efficient, worked in a roasting loft during very hot temperatures, and they finished the whole job in a week. They were also the only company of three to quote that instantly gave us a solution to avoid ripping up any flooring, as they connected new pipes to the old pipes for ease. Great value as well, many thanks!
To fit a new boiler
I was disappointed with this company as they fitted a new boiler for me which was faulty and it cost me nearly £2000. When id contacted Alsto-Heat they weren't helpful and would not recommend this company.
Score Breakdown
Courtesy
Tidiness
Workmanship
Reply from Alsto-Heat Ltd
I am sorry this customer found it necessary to report a negative review to Checkatrade without first making contact to allow us to investigate any complaints she may have, we pride ourselves with our work and customer relationships as can be seen by our other reviews, we had no complaints from this customer regarding workmanship or tidiness when the new boiler was being installed or after completion, we received a message one month after installation to inform us that the hot water was ok but unable to get central heating, we made contact and sent an engineer the same day, he confirmed the new boiler had a fault, we contacted the boiler manufacturer immediately advising of the fault and requested them to make contact to arrange a repair of the boiler under guarantee, this they did, we had no further calls or contact from the customer therefore assumed all was ok until this review, we will always make every effort to help as much as we are able and act immediately to rectify any reported fault with our installations, we are disappointed with this review, we did all we could to resolve as soon we were aware of a problem.
Services
- Domestic Work
- Free Estimates
- 24 Hour Call-out
- Insurance Work Undertaken
- Cards Accepted
Locations
Works in
', Cheltenham, Gloucestershire,
Vetting Status
Fully Vetted Trade
Yes
Yes
Yes
Yes: Registered as a Company ALSTO-HEAT LIMITED No: 04180837
Yes: 326 2279 63
Ltd Company
Mr Peter Lloyd
Current: Self-Certified on: 21/02/2023
Camberford Law Limited