Customer Reviews (180)

Reviews (New to Old)Reviews (New to Old)
8.25

Replace heater element

Verified Review

Good comms very polite engineers and very helpful

Location: E15
Reviewed in: August 2022
10

Engineer call out

Verified Review

Brilliant service! Quick, responsive, decisive and friendly. Would not hesitate to recommend and use again.

Location: N1
Reviewed in: July 2022
9.75

Replace doir seal

Verified Review

Excellent service and communication

Location: SE15
Reviewed in: June 2022
8.5

Washing machine not draining

Verified Review

Very satisfied. They attended my tenants flat, found the problem, and sent me a job report with photo showing what had caused the blockage. Good communication. I can't comment on tidiness or politeness as I was not there.

Location: BN22
Reviewed in: June 2022
10

Oven

Verified Review

All completed in a timely and efficient manner

Location: SW16
Reviewed in: May 2022
10

Dishwasher not draining

Verified Review

Quick! Efficient! Explained issue well and how to prevent next time. Called before attended.

Location: N3
Reviewed in: August 2022
10

Dishwasher repair

Verified Review

Specialist quickly fixed the problem and told us how to prevent similar issues in the future.

Location: E17
Reviewed in: July 2022
8.75

Dryer repair

Verified Review

On time and good work for fixed fee of £90 + parts.

Location: W10
Reviewed in: June 2022
10

Repair integrated washer/dryer

Verified Review

Really pleased with the serviced provided from first contact via phone, then various email communications, and finally the repair itself. The team were proactive in helping identify the part needed before their visit meaning it was ordered in advance and fitted on the day rather than needing a return visit. The prices quoted were reasonable and there were no 'unforeseen' costs.

Location: NW1
Reviewed in: June 2022
10

Dishwasher fix/replacement

Verified Review

Norman from Apex carried out a flawless job. On his first visit, he assessed whether he could fix our old dishwasher - turned out the main motor was about to give up - and talked us through the options we had: either replacing the motor or buying a new dishwasher. As we decided for the latter, we went through some possible choices with his team and in less than a week he came back to replace the appliance. In summary, a really good price/value ratio and an impeccable job: timely, very clean, and clear communication at all times. We definitely keep Apex' number in handy!

Location: SW15
Reviewed in: May 2022