Customer Reviews (176)
Washing machine repair
Turned out washing machine was fine, it was a plumbing / drainage issue. Engineer called to say how long he would be, turned up within the agreed slot, was helpful and professional and got the machine sorted quickly. Would recommend and use again.
Remove old washing machine. Install and test new one.
Excellent work in every respect. The installers texted ahead to advise arrival. They were courteous and efficient.
Repair of a dishwasher
Excellent service form this company. The engineer Norman was reliable and experienced. Thank you all so much.
Dishwasher heater element broken
Frank from Apex Appliance was brilliant - responsive, friendly and helpful.Identified issue quickly in first visit and came back to fit replacement part as soon as it arrived. Would highly recommend.
5E error on Samsung washing machine - not draining properly.
We were very please with the service. We called in the morning and they managed to come the same day. They gave us a 3 hour window and called when they were on the way. They diagnosed and got the problem sorted - and tidied up. Would definitely use again.
Fridge/freezer repair (write off)
Amazing service! I rang on the 23rd as my fridge/freezer was not working and was booked in the next day. The engineer was very polite and professional and explained the problem very clearly. I was able to send the report to my insurance and have a new appliance ordered. Ashok (member who booked it in) was extremely polite too. Thanks again!
Apex did a thorough check of a faulty fridge then fitted a replacement. Even though I'm on the third floor with no lift it wasn't a hassle and the work was done to a very high standard. This is my third time using Apex and it's a huge relief to be in safe hands.
Very good service - only criticism is that the guy arrived a couple of hours after the 10am-2pm with no forewarning that he would be late. But they fixed it promptly and efficiently and the guy was very personable. Booking was also very smooth. Would recommend
Reply from Apex Appliance Experts
Sorry for our lateness on this occasion. We will look into why you weren't warned of this and try and improve the process to ensure it doesn't happen again.
Installation of a new dishwasher
Really excellent experience very professional
To check and repair a gas and electric oven and a Bosch washing machine
The work was carried out extremely efficiently and on time. I was given a very clear explanation of the fault both with the oven and the washing machine. I would certainly use Apex again and would highly recommend them for their speed of response, efficiency and reliability.