Checkatrade

Customer Reviews

Most Recent JobMost Recent Job
4.5

New kitchen gloss doors

Verified Review

This company are polite when you talk to them via phone or email .Text The issue is that on the day the works started and I was called in the morning out the blue and asked if they could come that afternoon and not as agreed the following day which was ok .Theo the boss turned up in the day with the builder and sort of put pressure on me to pay the remaining balance £520 even before the works were started let alone finished . The works were done and it was not until the builder left I spotted faults it took 2 weeks for them to come back and put right and to my sadness the faults reoccurred

Score Breakdown

Workmanship

4

Reliability & timekeeping

3

Tidiness

5

Courtesy

6

Reply from Avalon Kitchen and Bedroom Designs Ltd

There was no pressure to receive £520.00 from this customer. We arrived with all the materials to start the work and agreed the balance to be payable on completion. He insisted that he had the cash ready and didn’t mind paying because he saw the new doors and was very grateful that we did not add a surcharge for gloss white doors. We have a copy of his Whatsup message that can be uploaded expressing how happy and satisfied he was with the work. He requested further work to change his work tops and was very surprised at the reasonable price we quoted. He wanted the work done in the new year then changed his mind to be started in December which unfortunately we could accommodate. We rectified minor works and his satisfaction is recorded both on email and text messages. We are surprised at the negative feedback.

9.25

Floor installation and Large media cupboard installation in lounge extension

Verified Review

Due to the layout of our extension we had to look at unusual measurements of a new media cupboard which Avalon found a solution for, as well as a smooth installation of the floor and cupboard itself.

10

Fitted wardrobe and shelving.

Verified Review

Very good job done by Avalon, extremely professional, friendly and great result. I would highly recommend them.

10

Fitted new kitchen.

Verified Review

First class.

9.5

New kitchen installed

Very professional job, kitchen looks beautiful

10

Design, supply and installation of fitted kitchen

Verified Review

Very happy from initial appointment to completion The fitters were polite and very tidy Avalon project managed the whole process without any fuss at all. They delivered as promised Would highly recommend them for their efforts and complete honesty.

10

New klitchen

Very pleased would use them again.

9.25

Fitted 6 kitchens for our development.

Verified Review

Highly reliable and recommended tradesman.

9.25

Kitchen face-lift.

Verified Review

Amazing end result! Completely changed the aesthetic of our kitchen- from slightly bland to modern and contemporary. Had wooden cupboard doors replace with white, solid laminate- and the whole job completed in 1 day! Very dramatic change and improvement for a reasonable price. Avalon kitchens were easy to deal with, prompt and completely exceeded expectations. Thanks Theo and Avalon!

10

Fitted wardrobes

Very happy with the work and products.