Customer Reviews (238)

Reviews (New to Old)Reviews (New to Old)
9.25

Replacing CCTV and upgrading the house alarm

Verified Review

Richard and Kyle arrived promptly and went through all the options available. They went on to replace the alarm batteries and service the panel. They also replaced the CCTV monitor and cameras due to a former rough installer hacking into it. This was all whilst it was raining outside and Kyle (the apprentice) didn’t moan once. Well done lads

Location: NE63
Reviewed in: November 2023
10

Identify fault on burglar and repair.

Verified Review

CSN from the start were efficient in setting up an appointment at a time convenient to me whilst taking in the need to prioritise the work in order to ensure my Home insurance was not void if any break in was attempted. Ted the engineer was punctual, courteous and took time to explain each course of action he took.

Location: NE8
Reviewed in: October 2023
10

Home Security Alarm Service

Verified Review

Looking for a company to provide me with an annual maintenance service. CSN Services responded with an acceptable price and arranged a visit, My system received a thorough examination by well qualified Ted, who was very courteous and informative, he advised a few changes to bring the system up to code. I am please to say that CSN are now my chosen provider. Following on from the service I have spoken to the office and I have got to say that CSN customer service is exceptional, something that is sadly missing today. Well done Chris its a pity there are not many like you.

Location: NE37
Reviewed in: October 2023
10

Alarm and CCTV

Verified Review

Very happy with work and quick response by CSN Services team to organise and complete work

Location: YO51
Reviewed in: June 2023
10

Replace alarm

Verified Review

Great service. Good communication and fitting

Location: NE5
Reviewed in: May 2023
9.25

House alarm removal

House alarm removed from our property, arrived on tidy and have done a great job! Really friendly, helpful and left no mess at all.

Location: DL2
Reviewed in: May 2023
10

Decommision a no longer required intruder alarm

Instant reply from my question and engineer called in on his way home around 6 pm same day. Engineer, Edward (Ted) was very efficient and friendly and explained what he was doing. I am more than happy to recommend this company.

Location: DL10
Reviewed in: May 2023
10

Annual service

Verified Review

Rich arrived on time and completed all necessary work promptly. He fully explained what had work had been needed. He had a friendly manner and we were highly satisfied with the service we received.

Location: NE7
Reviewed in: April 2023
10

Alarm upgrade

Verified Review

Steve was highly efficient with upgrading our alarm system. We are delighted with the new system and all of the information provided. Thank you Steve and as always CSN for brilliant service, we would always highly recommend.

Location: NE46
Reviewed in: March 2023
10

Yearly service including battery change.

Yearly sevice including battery change.Excellent customer service

Location: NE40
Reviewed in: January 2023