Customer Reviews (148)
Pack and move from london to chichester
Better tan I could ever have hoped for. The guys from clapham removals are excellent
Not specified by customer.
Really friendly and professional. Amazing job
Agile, organise, friendly, impeccable really !
Packing, moving taking apart furniture and putting back together
Brilliant service, friendly, professional, accurate, efficient from start to finish. Highly recommend this company
Excellent service - prompt and efficient.
Removals and delivery
No comments given.
Packing and removal/ delivery of house incl. Furniture
Fantastic- they made the process so easy. Efficient, would definitely use them again!
Full packing and removal service and reassembly at next property
Really great service - Richard and Lucas were very friendly, efficient and careful when packing up. They made everything really easy on the day of the move - would highly recommend
Friendly removal men on the day, but head office add terms (beyond signed terms), which aren't at all transparent or expected. Including for example: Paying for 30 minute breaks at full price, paying for re-arrangement of van after job. This all added 20% to the cost of the job - which is already at a premium. Can not recommend on this basis.
Reply from Clapham Removals Ltd
Thanks for the feedback and sorry you feel unable to recommend. However we would respectfully disagree. When we generated the invoice it was 30 mins more than it should have been due to us not being aware of said break. We do not charge for breaks and this was our mistake - we were perfectly happy to take off £33.00 to reflect the 30 mins. But before we could amend the invoice and discuss this break you transferred £50.00 less than we billed for (should have been 33.00 less) and sent an email referring us to your lawyer! The men tidied the vehicle after your job for 5 minutes which is normal practice after we unload.
House packing and move.
The team were great start to finish. Nothing was too much trouble and they were tidy, quick and efficient.