We were very impressed with the work carried out by Damien Smith. He arrived on time, was very professional and replaced the broken lock with a new fitting - and only charged for what was absolutely necessary. He was fair and accurate - highly recommend him!
He arrived promptly in 30 minutes., unlocked the door in 2 mins, excellent service.
Damien replaced 3 locks at our home after we had lost a set of keys, he was very understanding about our security concerns and came at short notice to change our locks so that our security was not compromised over night.
When we phoned to request a call , Damien gave 2 possible reasons for jammed lock and 2 prices depending on which issue it was. He arrived exactly when he said, showed me the problem, so I could see exactly how lock had broken and said would be the cheaper of 2 repair prices given initially. I also asked if he could look at my back door which I had trouble closing and he fixed it for me as well with no charge- fantastic service, very polite, quick response and value for money- would ( and have) recommend Damien to others.
Damien was very helpful and had to research the part as the style of lock was unique to a manufacturer that went bust 15 years ago. Also changed a problematic lock for me and was prompt and efficient.
When my daughter phoned Damian said he was leaving straight away - which he did for he soon arrived and carried out work to get me in back into the house. What a star.
Very pleased with work done, highly recommended.
UPVC door jammed in locked position, Damien got the door open without causing damage and diagnosed a fault with the mechanism which he then repaired. Highly recommend Damien Smith Locks.
Excellent service. Courteous + professional manner. Would highly recommend.
Professional job. Damien put me at my ease following an attempted break in at my property. He explained at length the security features of the new door locks. He took on additional work that was not in the original scope and did a smashing job.
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