Customer Reviews (274)

Reviews (New to Old)Reviews (New to Old)
10

Remedial work and new damp proof course throughout the property

Verified Review

Very good, friendly and efficient team. We had a one bedroom property that had significant damp. The team removed all the flooring, joists and addressed the damp issues in the walls too. New damp proof course, new joists and floor and plastered walls. All carried out efficiently and swiftly and team cleared up after themselves leaving a very good job well done.

Location: B17
Reviewed in: October 2021
9

Damp Survey

Verified Review

Very knowledgeable and friendly learnt a great deal . Only issue was the cost I was able to get two further quotes for the same work both two thirds cheaper and the surveys were free whereas I paid for this one, obviously I haven't had the work completed yet so cant comment on the quality difference, but saving nearly 6k I can't ignore so will be going with the cheaper company.

Score Breakdown

Timekeeping

8

Tidiness

9

Courtesy

10
Location: B97
Reviewed in: October 2021

Reply from Damp Proofing Solutions

Very happy to hear that you were impressed with our surveyor and the service provided. We are obviously a little disappointed that you aren’t proceeding with the works due to price. At the time, you were considering several different and separate building projects, & as explained, without knowing which route you were ultimately going to pursue, we could only provide a worst-case scenario estimate. We can assure you that at the prices you have quoted above you certainly will not have been quoted like for like as costings wise it would be impossible. As a small company, our overheads are lower than those of bigger national companies, and we can pass those savings on to our clients. We will never compromise on quality, and only use the best products available on the market, and only employ highly experienced technicians. Be careful of many companies offering “free” quotations. Likely they are not PCA registered, don’t have the government Trustmark and frequently not qualified surveyors (CSTDB) which they should be, in order to diagnose damp issues. Misdiagnosis of damp issues can prove expensive if the wrong treatment is applied, the problem can be made worse, or reoccur in a few short years.

10

Damp proof course

Verified Review

Fab service from start to finish. Stuart explained everything clearly in the initial survey, and there were no additional unexpected costs during the works. The three guys that carried out the work arrived at 7.30am each morning. They were really polite, did a great job and cleaned the rooms up really well afterwards and took the rubbish. I had a query after the work was completed and Stuart responded to that really quickly too and was very helpful. Would definitely recommend! We will be using them again next year for another room.

Location: DY1
Reviewed in: July 2021
10

Damp Proofing an interior wall

Verified Review

Excellent work by the team of three workers. Cleared all the rubbish and left the rooms immaculate. Thoroughly recommend this company.

Location: DY13
Reviewed in: May 2021
10

Removed skirting boards and plaster to install anti mould coat.

Verified Review

Great work. Incredibly thorough and professional - would recommend to friends and family.

Location: B14
Reviewed in: March 2021
9.5

Adding vents to my property

Verified Review

Adam is fantastic! As are the chaps who work with him I am sure. I am happy to have Adam managing the work I have had done. He has showcased his understanding both times I needed the work doing. He is a great project manager! He has made the whole process easy to understand and the quality of the work has been great. I cannot recommend Adam and his team enough! Thank you all for your professionalism and the fantastic quality of work.

Location: WV6
Reviewed in: October 2021
9.75

Treated damp walls by applying membrane and damp course injection

Verified Review

Really good service from start to finish. Surveyor was very knowledgable about the problem and enthusiastic about their product solution. This was backed up by the very polite, efficient, friendly competent team who came to undertake the work. The quality and finish is excellent and the property was left clean and tidy each night. Thanks very much, I would have not problem recommending this company.

Location: SY3
Reviewed in: September 2021
9.25

Rising damp proofing

Verified Review

Work carried out by Lee Ethan and Fred in an efficient, professional and friendly manner. They worked fast and thoroughly answering all my questions knowledgeably giving me confidence of their sound experience of the work the were undertaking. Super job- well done. Thank you.

Location: WS1
Reviewed in: June 2021
10

Damp coursing, thermal panels and installation of air bricks

Verified Review

Communication via emails, text and phone calls was superb. Stuart initially came out and surveyed the damp issues, explained everything in great (and understandable) detail. When scheduled to come, the team were early and cracked on, cleaned up after themselves and finished within 2 days. They were considerate and patient whilst I moved my indoor cats from room to room when they were doing the air bricks. Highly recommended. The whole team are professional, polite and very efficient.

Location: WS6
Reviewed in: March 2021
10

Damp proof course

2 days solid work and what a messy job, work was done to an excellent standard, they came on time and were friendly , tidying up afterwards . Very happy with the job, excellent communication too.

Location: DY8
Reviewed in: February 2021