Customer Reviews (138)
Friendly, professional and informative.
Emergency boiler repair
Excellent service. Wayne arrived within 1 hour of my phone call to say our boiler was not working. We had not used his company before. He replaced the defective part, carried out all necessary checks and explained everything he had done and how the system should work. All done within Covid safe guidelines and with kindness. We were left reassured that if there are any ongoing or future problems we only need to ring. An excellent job at a very reasonable price.
Boiler and system inspection
Boiler inspection carried out together with supply pressure check. Clear explanations with useful advice given in answer to questions. Clean and tidy work, a good job done.
Broken toilet cistern and no isolation valve
Called at 9:30 am with a broken toilet cistern and no isolation valve. Wayne said he might be able to get to me between 3-4pm. Sent photos so he could get parts before arriving. Turned up at 3:20, job completed by 5:20 to satisfaction. Tidy, respectful and courteous. Thanks Wayne
New Boiler Fitted
Right from the start, this was a simple process. Wayne arrived as agreed. We discussed what we would like and Wayne offered a couple of options which suited our needs. The discussions were very clear and easy to understand. Design was agreed and a quote appeared that evening. We quickly agreed a fitting date and without any fuss the boiler was fitted. Workmanship was second to none. The price was as quoted. Small deposit to secure the works and final payment at completion. Everything as promised. I would use Dorchester Boiler solutions again.
New boiler and cylinder
Our old boiler failed and couldn't be fixed by another company. Wayne came the same day I contacted him and provided a competitive quote that we agreed that evening and was able to start within days as soon as the parts arrived - a blessing as was during a particularly cold spell. Wayne was courteous throughout and engendered trust. He worked hard to get us hot water on the first day and completed the work promptly and to a high standard. I would not hesitate to use the company again, highly recommended,
New central heating boiler
Very efficient and thorough, explained everything clearly and patiently. I would definitely recommend this firm.
Checkatrade Thank You
Dorchester Boiler Solutions Ltd has been a member of Checkatrade for 5 years. We would like to thank them for their loyalty and the quality service they provide to customers in Dorchester specialising in Central Heating services.
Annual boiler servuce
Annual service as per manufacturers schedule. As ever prompt clean and tidy work.
Boiler service + checked an issue we’d been having
Came out same day as I called and good communication before arrival. Very helpful and friendly. Good service, will be using again and would recommend. We needed someone that was Valliant Boiler trained which Wayne is.