Customer Reviews (91)
Blocked toilet and bath plug
The loveliest man called Dean was sent out to deal with my blocked toilet, he went above and beyond and was the most friendly man. Honestly cant thank him enough. 10/10 customer service
From beginning to end this was a smooth operation. When I booked the job the office were fast to provide a quotation. A few queries I had were answered immediately. I was given a slot for when the engineers would arrive and on the morning they called ahead informing me they were 20 minutes away. They arrived and looked very smart and professional. We looked at the job together and then they set to work. After the work was complete they gave me an explanation of the problem and told me that a detailed written report will follow in a few days. Two very courteous, efficient fellows. 1st class!
Flush blocked drain into mains sewage
Guys arrived on time, had all equipment necessary, and very professionally completed job in quick order.
Excellent service and cheerful, professional 'can-do' technician. Job done in under 2hrs from initial phone call. Very relieved customer!!!
Clear blocked external drain
Excellent same day service. Jamie was friendly, polite and efficient. The drain blockage was removed and the drain was then throughly cleaned.
Clearing an outside drain which was overflowing sewage.
I would like to thank your employee Jamie for his very friendly and professional approach to the distressing situation we as elderly residents at Southcote lodge Reading found ourselves in on Saturday 16th April. The sewage drain was completely blocked with sewage spilling everywhere. He unblocked the drain completely then set about spraying and clearing up the mess which was a great relief to us all considering how late in the evening it was. If all the employees at this company are like him then I would very highly recommend it.
Blocked main drain outside our home
We had our council send out drainage after we reported a blocked drain. Their Drainage Technician gave us a call and told us how long he would be as he was a few miles away but he was still very quick in the pickup response time. When he arrived he introduced himself as Dean and he was a most polite pleasant gentleman. He finished the job in no time, he knew exactly what needed to be done. Even though I was present outside asking questions he explained every process he did and explained how it all worked this guy was very professional and the company should be proud for what he does for them.
Clearing a very badly blocked sewer pipe
Very Pleased with all the work they kept us informed at all times and showed us just what was wrong. Although it was a dirty job they cleaned up after themselves We were really pleased with all the work carried out
Rebuilding an old drain
This is the second time we have used DRAINGAIN and can highly recommend them. Both times; a quick response, excellent job done and reasonably priced. An all round professional service.
Clearing blocked drains
Excellent service from Draingain Ltd. Called them at 6.30pm and the next morning at 09.10 an Engineer arrived and cleared our Very badly blocked drains in an hour. A very reasonable price too. Highly recommend.