Checkatrade

Customer Reviews

Reviews (New to Old)Reviews (New to Old)
10

Damp repair

Verified Review

Very good. Cleaned up, polite. Damp has started to go!

9.75

Damp proofing

Verified Review

Very efficient work, clean and tidy

10

Installation of the schrsvor dam control system

Verified Review

Very professional and efficient and prepared and tided up well after themselves. I would recommend this company to anyone with a damp problem

10

Damp course installation

Clean neat tidy work, could not fault the two workmen 10/10

10

Air ventilation

Verified Review

Over all everything was excellent

10

Installation of air bricks

Verified Review

No comments given.

6

To install Frank Schrijver damp control system which has proven to ineffective.

Verified Review

I wasn't there to see the system installed. It appeared to satisfactory.We have also had to incurr addtional costs as advised by Frank Schrijver to reduce condensation/humidity problems when we had already spent a significant amount of money on their system. We feel very let doen and annoyed. I have written 3 letters since 12th Nov 2019 of which Ihave received no reply.

Score Breakdown

Workmanship

6

Tidiness

6

Reply from Frank Schrijver UK Ltd

A 12 month recheck of the Schrijver System was carried out on 23rd May 2019 by our Customer Relations and Quality Control Officer. A report dated 18th June 2019 was sent to the customer detailing the outcome of the recheck. It was confirmed that the Schrijver System has been correctly installed with reasonable skill and care and is working successfully in reducing the excess moisture content in the brickwork in which the system is installed. This has been confirmed by the reduction in the damp meter readings taken on 18th June 2019 in comparison to the original damp meter readings taken 12 months prior. Our report also detailed actions/recommendations to be taken by the customer. During the recheck carried out 23rd May 2019 the customer highlighted that he was experiencing an issue with condensation during winter months. It was therefore agreed and confirmed in our report that we would be happy to return to the property in January/February 2020 to re-assess the impact on the relative humidity level based on the recommendations contained in our report dated 18th June 2019. We can confirm that as per our report this visit will be carried within the agreed timescale.

9.75

Damp proofing

Verified Review

No comments given.

9

Full damp course

Verified Review

Excellent work carried out by 2 workmen and also Glen Hutchingson who came to visit our property.

10

Damp control

Verified Review

1st class service