This company is exceptional in its level of friendliness, helpfulness and professionalism. Jade in the office was so kind in arranging a same day visit from an engineer to rectify our underfloor heating that had ceased to function. Courteous, efficient and trustworthy to the end,they were quite simply the best we have ever used in over forty years. A service one rarely finds these days. Thank you. Oh, and did I mention they have undertaken to rectify a tricky ongoing bath plumbing issue another firm gave up on?!
So impressed with this company. Fast quote and work completed day after. Workmanship was excellent and completed by two courteous and friendly guys. Good price for the work and very happy. Would recommend this company to anyone.
Daniel and his colleague were fab and so helpful
Dan and Rich from HPR attended my house and from the start were polite and courteous. They provided a number of options before any work was completed so we were all singing from the same hymn sheet. I could not recommend them any more, superb service all round. Competitively priced. Utterly faultless.
First I would like to say that the service provided from HPR Services from the first contact to the quotations received and completion of work on both days was excellent and I will definitely be using again and would also highly recommend. Thank you, Jade, for the introduction to HPR and to Chris the engineer who kept me informed and up-to-date on everything, fantastic job and customer service.
Very professional . Tidy and helpful installers. Excellent support from the management. Would not hesitate in recommending them.
Our gas boiler was certified unsafe after a fault was fixed, due to the flue being corroded. This meant urgent work to get it fixed in this cold weather. HPA answered my phone call after 5pm on Wednesday, were on hand to receive the boiler serial from me after 8pm the same night, arranged to get a replacement flue the next morning and fitted it before 11am on Thursday. This is the most excellent customer service and I would highly recommend them.
Superb service from the staff on the phone. The work done to fix the boiler was efficient and skilled - 3 other call outs failed to find the fault. Impressive company all round.
I was very impressed with the fast response to my request for a gas boiler service. The engineer was first class. He consulted me as to where the alarm would be fitted. He checked the water pressure and fixed that as It was running slow. He was exceptionally knowledgeable and explained what he was doing. Amazing service all round.
Great work with two efficient engineers and nothing was too much trouble. Very keen to make sure I was happy with their service and that the boiler worked at peak efficiency. Brilliant service not just from them but also the office. Also got to comment on the very competitive pricing.
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