We have used this company exclusively for several years. They are always prompt, courteous and professional and will always complete the work. Highly recommended.
I've been extremely pleased with the quality of cameras and CCTV installation - and the involvement of the company to ensure it really is working superbly well. I've used the company before - and they were excellent, so even though I had other quotes - I didn't hesitate in my decision. The price for the CCTV installation was very competitive, with no "hard selling". Alan gave advice based upon what I wanted, and was courteous throughout. Following installation, Alan has continued to be available. I have absolutely no hestitation in recommending Horizon.
Dean was very efficient, polite and friendly. He found the problem immediately and fixed the satellite dish on site within about 15 minutes! I wouldn't hesitate in recommending Horizon - fantastic service, thank you.
On installing new TV Aerial and testing the signal, Dean at Horizon confirmed that signal received was not perfect and that a Satellite Dish would be better due to the type of TV we had. He said he would call in a couple of days to check how we were getting on. We received a call confirming that he would come and remove the TV Aerial and replace with the Satellite Dish at a convenient time for us. This work was then undertaken and we now have perfect TV reception. We must say that Dean was absolutely perfect from start to finish, cannot fault him and would highly recommend. Thank you.
Horizon installed my Sky some years ago as it has to be on a mast to clear the trees at the rear of my property and Sky engineers are not allowed to go up that high. Any work needed on the dish since then has always been carried out by Horizon engineers, service is always very good, very quick and competitively priced, would never look anywhere else.
Absolutely fantastic service. Sara took our details and was very helpful both via email and phone. Managed to send an Engineer to our house on the same day. Alan knocked on the door and stood 2 meters from door to fulfill social distancing measures, informed us that he had sanitized his hands and is wearing gloves, he then said he will wear a mask for the duration but wanted to introduce himself first. Installed and tested the aerial and even left it on the children's channel for our daughter. Absolutely fantastic, professional and considerate service with top safety measures in place.
Engineer arrived bang on time, identified fault quickly, and replaced faulty item. Checked a few TV's in house and all working. After he gone I found one of TVs he hadn't checked not to be working, spoke to Sara and engineer came back within the hour. Quickly identified that TV had a different fault (cable) and replaced that FOC. Brilliant service
I Would not hesitate to recommend Horizon, Dean did a great job, no fuss and no mess, all reasonably priced.
Problem fixed quickly
All aspects of this job were excellently handled from the initial booking of the visit to all aspects of the job undertaken. Have used Horizon many times in the past and this job confirms for me that they are maintaining their high standards.
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