Customer Reviews (110)
Arranged for visit to quote for repairs
Arranged appointment on 6/9/23 to come and give me a quote. Didn’t turn up or phone. I had to ring to be told a van had broken down in Hatfield and as there were only two vans had to drive there to transfer equipment etc. Another appointment made on morning of 11/9/23, again was a no show by House Martins. Waited over two hours for arrival. Had no contact then or since to apologise. If they do not want to do a quote for repairs they should at least have the professional courtesy to say so or cancel.
Reply from House Martins Roofing
happened with the van as explained to this customer with a phone call from myself. I explained to her after speaking with the garage the parts for the van will take a few days to be ordered from the manufacturer, however, when they arrived they wasn't correct parts. I informed the customer of this. HM.ROOFING Strives on giving all our customers new & old our best attention at all times , I am finding this feedback complaint 2 months on & no phone calls from this customer to our office or myself.
Putting up a chimney pot and cowl
Martin rang very quickly, arranged a site visit, spotted the full range of the problem. He returned to do the job before the bad weather set in. Obviously, I have not been up there to see it but nothing is coming down the chimney any more, the room is not so cold, draughty or noisy in a storm, and I therefore assume he has done a job to match every other area of comment - ie, an excellent one!
New felt, battens, and tile repairs
Our roof started leaking. On getting in touch with Martin he got back to me straight away and came to check the problem, giving me no nonsense advice and providing a quote. He then got the scaffolders around without any delay and him and the HM team were rapid in getting the new felt on and repairs done. I was so impressed by how quickly and efficiently they worked and would definitely recommend them.
Repair to porch roof, replaced lead flashings
Martin was very professional from providing a quote to completing the job. This is the third time we have used House Martins Roofing- always reliable, professional and value for money. Would highly recommend.
Martin and his team did an excellent job redoing our whole roof: new felt and battens, new fascias, soffits and gutters, and new tiles. They rescued us from a sticky situation and worked tirelessly through the roasting hot weather to finish the job in record time. I would highly recommend House Martin's Roofing. We found them to be honest, polite, courteous, hard working, helpful, full of expertise, tidy and reasonably priced.
Renewed 2 flat roofs
Excellent job done from start to finish
Felting and gutters
This is the second time I have used Martin and would recommend him. Martin and his team complete the work and are tidy, polite and happy to help with other bits of work along the way.
I was extremely pleased with the way Martin and his team carried out the work on my crown flat roof. They were always friendly and helpful during the refit. Martin also replaced some broken tiles on the rear of the property that weren't in the original quote. I would recommend them, without hesitation, and will no doubt use them again should the need occur.
To clean the roof of moss, repair some broken tile battens and clean the soffits and fascias
Martin and his team arrived promptly and set to work with a definite air of professionalism having explained what was going to be done. The work was carried out in a timely manner with efficiency and skill and above all with cleanliness in mind. Another fault was identified and remedial work carried out at the same time and the costs were very reasonable for the work done. I would have no hesitation in recommending Martin and his team to anyone wanting great work done at a fair price and you feel like you have got a trusted team at your home. 10/10 from me, keep up the great work.
Fit eve support trays, realign guttering and replace. Some broken tiles
The excellent standard of a real professional.