Customer Reviews (200)
Replacing the lead flashing around chimney
Poor communication, expensive, heated discussion with builder when I complained that I wasn't happy with the quality of the work being carried out. This was then eventually subcontracted to an organisation who could complete the work.
Reply from J Medlow Ltd
We are very sorry to read this review. We are extremely proud of our Checkatrade record and whilst we appreciate your right to review, a score of 2 out of 10 is very harsh and makes a huge impact on our overall average. Communication: We were always available to you on the telephone (Paula and Tami). We are sad that a call with Jon led to a heated discussion, that is not how we hope to operate and for that we are very sorry. Expensive: We provided a quotation for the work which was accepted. We would be willing to send you a breakdown of our costs which will support this costing. Regards timing, you instructed us on 25th March, our scaffolders were not available until 14th April, and you were informed of this. At this stage we could have cancelled as we did not send our invoice until the scaffolding was booked. We attended site in advance of the work being carried out to remove any loose materials at your request. The actual works were then completed by 29th April and scaffolding booked to be removed. Again, we are sorry that you are unhappy with the service we provided.
Excellent job done. Efficient, clean, fast, good price, helpful, explained about things. Definitely use this co again! Thankyou
Working through lay out etc.
The team are polite, tidy and keep us informed every day of what is happening.
New boiler condensing combi
Jon is knowledgeable, punctual, clean and informative.
New deck, patio and pergola
Would recommend the team from J Medlow. The organisation was very easy, and they were able to schedule the work quickly. Punctual, polite and professional, the work was carried out exactly as we requested and in good time. Site team cleared up as they went, always left the garden tidy. The team were cheerful and skilled and took account of the fact that we were working at home. Great work, finished on time and budget and are reasonably priced too. Many thanks to the team
Excellent professional service.Installation and electrical upgrades efficiently done.Friendly clean and careful job.No hesitation in recommending.
Excellent service, excellent communication and engagement. Recommend to all
Setting out foot extension foot print.
John Medlow and his team always punctual, polite and professional. Very tidy work. Would highly recommend this company.
New column radiators
Jon did all work as planned and kept to the quote provided.
New radiators New boiler
John and all of his team where amazing, they had been recommended to me by someone else who had used them and were impressed with their work. John and his team were helpful, clean, tidy, reliable and well priced. They have always been on the other end of the phone if I have any problems. I would highly recommend them to anyone. John and his team, removed the old boiler and relocated a new boiler to a different area to stop problems I had been experiencing with the old boiler. They installed new radiators and took out some previous plumbing that was no longer in use.