JWP Domestic Appliance Services & Sales Logo

JWP Domestic Appliance Services & Sales

Hemel Hempstead, Hertfordshire
5
+Approved member since 2015

Services and skills

  • Appliance Services / Repair

    6 skills

    Dishwasher Repair

    Electric Oven / Cooker Repair

    Emergency Appliance Services / Repair Service

    Fridge / Freezer Repair

    Tumble Dryer Repair

    Washing Machine Repair

  • Services

    5 services

    • Domestic Work
    • Free Estimates
    • 24 Hour Call-out
    • Insurance Work Undertaken
    • Cards Accepted

Albums

Customer reviews

Overall ratingin last 12 months

9.42Write a review
  • Workmanship9.93 out of 10
  • Tidiness9.87 out of 10
  • Reliability9.64 out of 10
  • Courtesy10 out of 10
Write a review

622 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • Fitting washing machine door seal

    10Verified Review

    Washing machine started leaking so I did some research to find the door seal needed replacing. Watched some youtube videos and thought 'I can do that' so ordered a new seal and set to when it arrived. Removing the old seal was easy but installing the new one was impossible! After spending a whole day on it I gave up and called James. He gave me a quote, agreed a time to come out, kept in touch for arrival time, and wasn't put out that I had already bought the part. He completed the job really quickly and was pleasant and courteous throughout. Best experience ever!

    Location: HP4
  • Washing Machine Seal

    9.75Verified Review

    JWP came out to me when my washing machine filter got blocked and easily removed the blockage. We also needed a new Seal. James ordered the item, came back to fit it and did so quickly and efficiently. I’ve used him a few times now and would use him again. I’ve always found him helpful and friendly.

    Location: HP1
  • Oven Fault

    0Verified Review

    Eventually turned up a day late and an hour later than promised without explanation or apology. Relieved me of £80 after looking at the oven for 30 seconds and then spent 5 minutes arguing on the phone with another customer. Said new hinges needed when we had new ones fitted 2 years ago and fan element gone. Promised a message by that evening with cost of parts. Eventually chased him up several days later. He didn't know who I was or what was the problem. Poor service. Obtained part for £34 from Neff and now fitted without call out charge plus confirmed hinges not needed. Oven working.

    Location: HP2
  • To fit a new tumble dryer belt

    2Verified Review

    Turned up on site looked at current belt and said would order a replacement. Paid on debit card as he said he didnt take crefit card (obviously vecause he knew a debit card isnt insured and cant be refunded from credit card supplier if work is not dobe). 6 weeks later parted company with NAC who we had booked him through. Multiple excuses like van in accident, hospital visits, too far to come after parting wotj NAC, would be in the area on such and such a day. Never communicated unless i contacted him. Offered a partial refund but never appeared. DO NOT USE HIS SERVICES.

    Location: NN6
  • Washing Machine Repair

    10Verified Review

    James was able to look at the faulty washing machine quickly and was friendly, knowledgeable and went above and beyond to help. Parts were ordered same day. 10/10 service!

    Location: HP1
  • Washing machine broke down

    9Verified Review

    My washing machine was dead; once James confirmed it was beyond repair, he was most helpful in sourcing a new machine, which he set up, and arranged for the old one to to be taken away. I have used him a couple of times before and he is always very friendly and most helpful

    Location: HP3

Company profile

  • OwnerMr James Prentice
  • Member Since2015
  • Public Liability InsuranceSelf-Certified
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATNo
  • Company typeSole Trader

Company info

Established for over 15 years, JWP Domestic Appliance Services is a family run business providing professional domestic appliance repair services at affordable prices in Hemel Hempstead and across the surrounding Hertfordshire area.

Our services include:

  • Washing machine and dryer repairs
  • Fridge and freezer repairs
  • Oven and hob repairs
  • Kitchen appliance repairs
  • Commercial oven repair

Based in Hemel Hempstead, our services are available throughout Hertfordshire. Call us on 07848 954 365 for any domestic appliance repair requirements.

Contact details