Customer Reviews (627)
Not the best response
Unhelpful, If I needed a new stair lift, I would not go to these people!!
Reply from Kudos Stairlifts
We are very sorry you feel that you had to leave this review. You have not bought a stairlift from us, nor used our services. You did speak with one of our team on a Sunday after your stairlift broke down via Checkatrade. I understand you bought the stairlift from Prime Stairlifts some months ago, who have since gone bust. The supplier you chose is not affiliated with us in anyway and your warranty was with them, not us. I'm afraid to say that this supplier is known to have installed stairlifts outside of manufacturer specification (cut and shut), we have to be honest and straight with you in advance. It appears that explaining to you that based upon recent experience if we were to attend and your stairlift was a “cut and shut stairlift” we would not be able to help but the visit would be chargeable, frustrated you. Had you let our team continue to explain, guidance is available on who may be able to assist but you did not give them the chance. A shame you have decided to take this out on us, nevertheless, I wish you luck in resolving it.
Telephone support
Could not have asked for a better service.Engineer(Troy) called within15 mins of us reporting a problem.He patiently talked us through our problem our lift was up and running within 15 mins. Please pass our thanks to Troy.
Stairlift
Excellent service from Pete at Kudos, just 8 days from order placed to installation. Quick,polite, efficient service from Pete, no mess made.
Fit Stairlifts in Awkward Spaces
Highly recommend. The service is top notch, from the installer, to the designer, to the electrician, to the head office staff - and their price competes with more mainstream brands who do not make bespoke stairlifts
Stair lift fitted
Excellent service and courtesy from beginning coming out to quote until work completed
Assess, design, manufacture of bespoke stair lift
Excellent service from start to finish of an installation of a bespoke design stair lift
Installing a stairlift
They are an excellent company who keep their customers in touch at all times and their staff, including the engineer who installed the lift, did a first class job.
Feasibility survey and final installation of a stair lift
The work was carried out in a professional manner and attention to detail was foremost. The site was left clean and tidy on completion
Installation of stairlift
Kind prompt, informative
Fitted x-flow stairlift
Excellent and professional throughout. Took real care on installation. Highly recommend this company.