Checkatrade

Customer Reviews

Reviews (New to Old)Reviews (New to Old)
10

Replacement glass

Verified Review

Fantastic workmanship. The guys were very polite and we are very pleased with the overall job and would highly recommend. They will be our go to company for any future work.

1.75

New Conservatory Roof

Verified Review

New conservatory roof changing the glass to Carbon Fibre on their Recommendation. Deposit paid on 4th May 2018 £1300 cash – final bill paid 15th June 2018 cash. 11th June 2018 the work went ahead. Took 1 week to complete Monday to Friday – started all different times. Started to leak one week later. Came back and put silicone along the join to bungalow. They said the silicone will hold. Came out five times and kept putting silicone in the join. Persistent leaking the issue was not solved. On the fifth visit I told Carlos and Matt that the join needs sealing with lead (weathershield). They said we don’t do leading and said here is £200 do not call us again. The leak continued repair on the 22nd Feb 2020 by another company with lead flashing.

Score Breakdown

Workmanship

1

Reliability & timekeeping

2

Tidiness

0

Courtesy

4

Reply from M & C Conservatory Maintenance

I'd firstly like to point out that I find it very strange how you can review us after 16 months of finishing the job. We take pride in all work carried out and this is reflected by our 188 fantastic reviews. After a water test it was concluded the conservatory roof was fully water tight, the water was in fact running under the back of the house cladding, this would only leak during extreme weather, not during day to day rain. We explained to The customer where the water was coming in and that she would required a welder / lead specialist to look at / quote to repair this. As a gesture of goodwill we offered The customer some money to put towards the cost of the lead as this is something we couldn't do. The Customer was very happy with this gesture of good will and took the money, she agreed at the time by taking the money (this was her choice) it was closure and settlement, we shook hands and left on great terms. I must state at no time did we say to her 'do not contact us again' - we are professional and we wouldn't jeopardise this.

10

Conservatory Repairs

Verified Review

Helpful, friendly and efficient

10

New conservatory roof

Excellent workmen. Excellent job. First class in every aspect.

10

Window Fitting repair

Verified Review

Professional and efficient service. Both a Matt and Carlo were excellent. Would highly recommend.

10

Fully clean outside of conservatory, including removal of stubborn moss.

Verified Review

Conservatory was fantastic afterwards and even got 'wow' comments from the original installation firm.

10

Repair conservatory roof

Excellent work and really nice people too!

9.75

Conservatory roof repair

Verified Review

This was repair work on a 19 year old conservatory which has now got brittle parts and is not easy to maintain. No damage was caused during the repair and the roof and guttering no longer leaks. A job well done.

10

Replacement of 6 x glass panes. Cleaned gutters and gullies and general service.

Yet again M&C did an excellent job. V efficient and conscientious.

10

Fit 3 new double glazing units

Verified Review

1st class service, came when scheduled