Excellent service, social distance maintained, very polite, tidy and took away the old macerator. Very impressed, would highly recommend.
Boiler fixed, quick communication, quick to come out and see us, very tidy and overall nice bloke!
Installation of new boiler
Professional, courteous, thorough, tidy.
Leak in loft from shower hoses.
I emailed Wes at 5.30 in the morning, worried sick about a leak in the loft and water coming through the ceiling. After three visits from a plumber who made the job worse. Wes emailed me back at 6.30 that morning. His team came round at 9.30 fixed and resolved the problem within the hour. I will be using Wes for any future plumbing issues. Thank you to Wes and his team.
Removing previous towel rail and installing new one
Great service, arrived on time, carried out the job quickly and safely (including wearing masks etc) Very happy with the overall service received. Thank you!
Prompt response to enquiry and speedy attendance to fix boiler fault first time. Will use again.
Emergency boiler repair
Highly recommended. After the first company we contacted sent an unqualified engineer (!), we turned to Macks Heat for help, and Wesley was a lifesaver in repairing our boiler on the coldest day of the year. He diagnosed the problem on the phone from our description, then arrived shortly after with the right part to make a full repair. Friendly, efficient and went above and beyond to ensure a proper job was done. Will definitely use him again. Very happy.
Thorough, professional, clean. Happy to recommend.
Find a leak (two were found) in the CH system which stopped the boiler from working continuously
Very professional, considered and pragmatic approach. This difficult problem was patiently and successfully tackled, uncovering difficult to find leaks in the CH piping. New pipework and repairs carried out to a high standard
Fixed leaking toilet
Wesley was prompt to answer my call and book in a date to come and sort the leak. He showed up on time, was very Covid safe, and he fixed the leak quickly. The price felt reasonable for the work done and he left the room in a clean and tidy state. Thank you very much for your help!