Customer Reviews (7)

Reviews (New to Old)Reviews (New to Old)
0

He supposed to change the full gutter system….

Verified Review

He supposed to change the full gutter system, but ended up leaving 5 meters unfinished. He promised he would come back but never did. Year later the gutter system collapsed one side, the new roof man said the gutters weren’t fixed properly, the dirt built up between the joints. I texted Charlie but he ignored me and blocked my number. Real cowboy he is! Please stay away from him

Location: DA7
Reviewed in: December 2021
4

Drain survey

Verified Review

We engaged Mass Drainage to do a drains survey. First warning was a request for £100 for 'a special camera'. They came on 8 July. Two weeks later we hadn't heard. On 10 August I requested a refund and got a response - the person who does the diagrams was ill, but they would find a replacement firm - £750. We said too expensive and were offered a £250 refund. I chased on 20 August and was promised payment by the end of September. I chased on 12 October and was promised payment by end October. I chased on 9 November and was promised payment in 2 weeks. Suffice to say it hasn't...

Location: Purley
Reviewed in: November 2020
9.75

Repaired guttering + rain water pipes.

Verified Review

The guys were good at there job, worked long hours, very friendly and reliable people, Would defiantly use them again..

Location: Milton Keynes
Reviewed in: June 2020
10

External pipe replacement

Verified Review

I had to replace a cracked rain pipe on my house. Dealing with Mass drainage and mechanical services was extremely fast and they done their job with precision. No problems or extras charged along the way. Will use again if needed and would well recommend to others.

Location: London
Reviewed in: June 2020
2.33

Replace broken gutters

Verified Review

Charlie replaced our gutters in Dec. By Feb, they had broken. I texted several times to get him to return. Eventually he responded and fobbed me off, missing 2 appointments. It wasn’t until I threatened him with the small claims court that he eventually returned. The repair took 5 mins but hours of my time in trying to contact him

Location: CT18
Reviewed in: March 2021
10

External rain pipes

Verified Review

Buying new property I asked MDMS to quote and do the work on external rain water pipes. They have done outstanding work, being polite and respectful. Definitely recommend to anyone.

Location: Welling
Reviewed in: June 2020
10

Drain full survey

Verified Review

They done what they been asked and much more!!

Location: London
Reviewed in: June 2020