Checkatrade

Customer Reviews

Reviews (New to Old)Reviews (New to Old)
10

Reprogram house alarm

Verified Review

Highly recommend David. As an independent up against the big companies like ADT, David is highly professional, arrived in time and extremely knowledgeable. We had ADT in and they just try to rip you off. David makes you feel like you’ve had value for money with his excellent customer service and his knowledge. Will be using David again for our yearly alarm service.

10

CCTV connection. Wiring of broadband.

Verified Review

No comments given.

10

Extended our fire systems

Verified Review

I highly recommend Optimal, they have kept to what was agreed on the quote, organised, tidy and friendly. They worked to a high standard .

10

House alarm.

Verified Review

If you are looking to have a house alarm fitted I could not recommend Optimal Fire and Security highly enough. Very knowledgeable, helpful, punctual and exceptionally clean and tidy when working. From the initial house visit and quote through to the completion of the work I could not fault the service and attention to detail that Dave Gaskell provided. Many thanks. Alex De Meyer.

10

Excellent workman very clean and very nice job.

Verified Review

A very good job done.

10

New alarm system installed

Verified Review

David came round to find out what we wanted and made a very good proposal with costed options. Work was completed to a high standard. Very happy with the installation and operation of the system. He came back the next day to go through the instructions and finalise the set up. Overall very happy with the work.

10

Serviced alarm

Verified Review

Dave did an amazing job resolving our alarm issues at short notice. I will recommend his services.

10

Installed a wired ring doorbell

Verified Review

David came out and was on time, however I was nearly an hour late. David kindly waited for me which really helped me out as getting in and out of Reading can be problematic. David carried out the work and worked around any wiring issues that existed in the house to complete the job quickly. Great work and would use David's services again.

10

Fitted domestic alarm system

Verified Review

Optimal fitted my intruder alarm. Dave the engineer was professional, knowledgeable and the service we received was impeccable. Nothing was too much trouble and his manner was incredibly friendly.

9.75

Installation of CCTV.

Verified Review

Very satisfied with the service and work carried out. Punctuality, tidiness and politeness were of very high standard. Care and patience were exercised when explaining the work being carried out at each stage. Help was also offered and given in sorting out technical issues. Every effort was made to ensure that we were satisfied with the job. Would recommend Dave and Optimal to anyone.