James updated my computer from running Windows 7 to Windows 10. He clearly explained all the steps he would take to do the job and what options there were and what possible problems could occur. He did the work efficiently and very well, and was happy to answer all sorts of questions. I have used James before for IT issues and would not want to use anyone else now. I thoroughly recommend him.
Very satisfied with all James work have recommended him to friends and family for being prompt tidy and courteous as well as doing a good job
Cannot fault, everything repaired super quick and was very helpful in explaining the reasons for my laptop not functioning properly. Also made various fixes which actually seem to make the laptop run faster than when I first bought it! Great service.
James kept in touch regarding when he would visit and was extremely efficient in terms of solving the IT problems that we had. We have used James' services before and would happily do so again. He is clearly extremely competent in all IT matters and very polite and friendly with it! I would highly recommend.
I found James through a recommendation given on a local forum. He's very knowledgeable about his work and found the best solution to the issues we were having.
The work was carried out to our complete satisfaction. We were consulted throughout the visit. Mr Broomfield explained everything he had done in terms we could understand. He offered advice on best practice of using the computer. An extremely pleasant young man.
Once again superb service from James, always prompt and the reliable.
James was extremely polite and courteous. Obviously knows his job and I was very pleased with his work and the manner in which he talked me through what he was doing. I wouldn't hesitate in recommending him.
Over the last few years I've had a number of visits - if I'm concerned about anything James will ensure that he makes an emergency visit - apart from his professionalism and competence he is very patient in ensuring that I understand all that he has done before he leaves His visits are usually about 1andhalf hours
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