Checkatrade

Customer Reviews

Reviews (New to Old)Reviews (New to Old)
10

Knocking out window and installing a door + replacement door in garden room

Verified Review

I would highly recommend Polar Bear Windows, the whole team were excellent from Melissa in sales, to the surveyor and the installer Harry was punctual, polite and tidy. This is the second installation they have done for me.

10

Not specified by customer.

No comments given.

9

Front door purchased and fitted

No comments given.

10

New patio doors and windows

Verified Review

Excellent product, service and installation

10

Remove old porch and fit a new one.

Excellent job. Craig worked very well in all weathers. Left job clean and tidy.

9

Conservatory roof replaced

Verified Review

The work was of excellent quality. There were two minor problems: (1) snagging was not completed for a long time (one cracked pane and completing connection of gutters) and (2) communication with the company was not as smooth as it could have been, probably due to changes in staff.

10

Replacement of all windows

Very pleased from start to finish workmen very polite.

2.75

Installation of new front door and frame

Verified Review

We put our faith in this company to install a frame and new front door to our home - spending £2,000. From the very start of our contract with the company there has been problems, and to date nothing has been resolved. There doesn’t appear to be a warranty and the manager has told us the faults and defects are not his problem, but the manufacturers problem. We are left with a badly fitted and leaking door - with what seems to be no come back. The manager has been rude and dismissive and we have resorted to seeking advice from aTrading Standards.

10

New bedroom windows and kitchen window

Verified Review

Friendly and professional service from start to finish. Very happy customer, thank you!

10

Not specified by customer.

Work and service has been excellent. From quotation to completion of the fitting the service has been excellent. Very pleased with the completed work from a very professional company.