Good service and efficient staff
The service provided was up to their usual high standard. The car was delivered to PRC at 8.30 am and the car went into the workshop immediately. A driver promptly delivered my wife home. At 12.00 we were telephoned to tell us that the car was ready for collection and a driver appeared. The total bill was below budgeted cost. We are both OAPs and such professionalism and consideration is very hard to find. I thoroughly reccomend PRC MOT.
No comments given.
I have used PRC for approx. 9 years, on a range of family cars. I trained as a vehicle mechanic and work as a vehicle engineer / consultant. PRC provide good technical support, and good customer service.
My vehicle should have been returned to me as it was. I had to take the vehicle back two further times after the initial work because it did not feel safe to drive at all. The fuel was low, but I advised them that there was still a further 20 miles left in order to test drive the vehicle after works were carried out. This message was clearly not passed on. I have never, ever experienced such a poor customer experience in my lifetime, with any company. An appalling experience.
Excellent service got me back on the road very quickly.
Took to garage this morning, logistics checked for battery or alternator problems, they were very busy, it was done and ready by 4pm , that included a wash. Excellent service and 100% honest and reliable. They get my vote every time.
I asked for a quotation on Monday Morning, within 2 hours very reasonable quotation. Booked it in for this week. Fixed the problem at the exact price they quoted. Also gave the car a wash. Thank you great service, very friendly very helpful. Will be back!
Used them for after 10 years, utterly reliable and good quality.
PRCMOT is an utterly Trustworthy Company. Most professional and jovial. They go above and beyond and nothing is too much trouble. They explain what's happened and how they will put it right. Simply the best I've come across. Well done guys!
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