I phoned R&O more than 1h after the agreed start of the repair/service work and was told there was heavy traffic and Zach would arrive soon. He arrived 2.5h after the agreed time. As part of the boiler service, he did not check the radiators (instead just asked me if I was aware of any problems which I was not).
Zac attended my property a week prior to works having commenced, we walked around my bathroom and discussed the design I wanted, I shortly received the quote online and was happy to accept, they had availability to have someone start straight away but I couldn't get time off work till the following week. Steve attended on the first day and was very polite, he talked me through the job so I knew what was going on every step of the way and made sure that he left my bathroom clean and tidy at the end of every working day. Im so happy with my bathroom and will definitely be using R&O again.
GOOD TIME KEEPING WORK WAS VERY PROFESSIONALLY DONE LEFT MY HOUSE VERY CLEAN AND TIDY.
Very happy with the finish! I would definitely recommend them.
Highly recommended reliable company. Plumber was fast and efficient as well as very polite and professional. This was an emergency job and was fortunate to of got a very fast appointment. Extremely pleased with this service and would definitely use again and recommend to others
Within a couple of hours of having my gas supply turned off by the national gas emergency service due to a leak from the kitchen hob, R&O Plumbing came round, isolated the leak and got the heating and hot water back on. They then helped me to source replacement appliances and came back the following week to install and remove the old equipment. Fast, efficient and great service.
Zac went far above and beyond his initial quotation to ensure we had a working mixer set this morning and I am very grateful.
The chap came within estimated time. Completed the job efficiently and was tidy. He cleared up after himself. It was for my mother who is 90. I was not able to be there . . . Totally trust this company. Thank you Sheldon.
Excellent workmanship and service
The service was fantastic! I was extremely anxious with it being so near to the Christmas period but what an efficient and pleasant service it was!
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