Service Plus Home Care Ltd

Customer reviews

• Complete Renovation of Bathroom

  10Verified Review

  A complete renovation of our bathroom. Everything removed, walls had to be plastered along with removal and replacements and repositioning of all pipework and electrics. The bathroom was then tiled and a new suite fitted. From start to finish we were kept informed of progress. Everyone we dealt with was polite, professional and great communicators. As it was our only bathroom, we vacated for 2 weeks and had total trust that the house was looked after and secure each night. A job well done and highly recommended. Great customer service and quality control from start to finsih.

  Location: GU9
  October 2023

• Annual boiler service needed two visits and cost double

  6.25Verified Review

  The engineer sent seemed uncertain and found a tiny leak that he claimed would require the replacement of a pipe. He did not service the boiler but turned off my supply and quickly left. The following morning a more experienced engineer arrived, repaired the leak in moments with a dab of paste on a joint, and serviced the boiler. I had to pay double for my standard service. I used the online complaints process but was ignored for a week and phoned to ask what was happening. My dissatisfaction was dismissed. If you use this company ask them to send an experienced engineer.

  Location: GU21
  October 2023

• Boiler inspection

  10Verified Review

  Service Plus came to check our boiler on two occasions. Their phone service and the guys that attended were absolutely brilliant. They were kind, efficient and explained everything in detail. I would recommend them at any time.

  Location: GU1
  September 2023

• New Shower installed

  9.25Verified Review

  The Company was very good to deal with and installed a new shower , Everyone very friendly and professional and we are very pleased with the result.

  Location: GU27
  September 2023

• Broken toilet

  10Verified Review

  Lovely job, lovely guy.

  Location: GU3
  September 2023

• Great same day service

  10Verified Review

  After British Gas cancelled a service appointment last minute again, I had enough and cancelled my contract with them. Found this company on Checkatrade and they managed to come out the same day to service our boiler. Great customer service from the start and extremely professional engineer attended + carried out the service at a very reasonable rate (exactly as provided when setting up the visit). Will be using this company for all boiler / plumbing needs going forward.

  Location: GU52
  September 2023