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Simon Turner Plumbing & Heating

Exmouth, Devon

Checkatrade member since October 2020

Public liability insurance is unverified

Customer Reviews

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Reviews (7)

  • 10

    3 Shower rooms reworked.

    Posted 19 April 2022

    We are very pleased with our new shower rooms which were reworked and improved. From the show room to the fitters we are very impressed with the service received. The job was completed in 2 weeks and at each stage of the build we were consulted for our preferences and nothing seemed too much trouble. We will willing recommend Simon Turner Plumbing and Heating.
    Verified reviewer
    Job location: EX9
  • 2

    Never got back to me

    Posted 22 July 2021

    Went on Checkatrade for a company to price for a solid fuel pipe work and as yet still no contact from them yet.
    Verified reviewer
    Job location: EX4
  • 10

    Fireplace finished following removal by myself and new wood burner fitted

    Posted 18 December 2020

    Absolutely spot on from start to finish. No hassle, free estimate and options given. Darren and Steve, our two fitters were courtious, friendly and very professional. Very very pleased with the finished article!
    Verified reviewer
    Job location: EX8
  • 10

    New bathroom and new toilet room

    Posted 18 November 2020

    Work by employees was good. However after a week we found the toilet bowl was cracked. May have been there from outset as I don't often lift seat or may be inherent fault leading to cracking on use. Reported with photo on 9 November. Since then have phoned several times, calls never returned, constantly fobbed off when we phone and actually get to speak to Simon with unbelievable excuses. If they can't get a replacement toilet, they would be unable to do any bathroom work , which I find unbelievable. Am qualified in consumer law so know how to proceed but would like resolved sooner than...
    Verified reviewer
    Job location: EX8

    Response from Simon Turner Plumbing & Heating

    I would like to respond to this review as it was sorted almost imminently and she was left happy. She also emailed to say she has requested for the review to be taken down, which has not happened as of yet. I would like to empathise this so other potential customers do not think we left a customer unhappy/ disappointed.

  • 10

    Bathroom

    Posted 13 November 2020

    Very impressed with the work!
    Verified reviewer
    Job location: EX8
  • 10

    Electric Stove

    Posted 12 November 2020

    We bought a beautiful electric wood burner stove and had some troubles operating it. Katie kindly had a new one sent and delivered to us, whilst remaining in contact the whole way throughout. I would highly recommend anyone to use Katie at Simon Turners: cheerful, bubbly and very efficient! It's a ten from us!
    Verified reviewer
    Job location: EX9

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Company Info

Owner

Mr Simon Turner

Sole Trader

5 years on Checkatrade

VAT Registered

No

Simon Turner started out over 35 years ago and has been going from strength to strength growing a successful, reputable business. This company boasts two large showrooms with parking to showcase their huge selection of products.

Not only do they have a massive selection of bathrooms, boilers, fires, fireplaces and wood burners to choose from; they also use their own trusted employees to fit and install everything. This allows customers to let the Simon Turner team to do all the hard work from start to finish. The employees promote qualifications such as: Gas Engineers, HETAS engineers, plumbers, plasterers etc.

The workforce has a combined total experience of over one hundred years and are eager to deliver excellent customer service and workmanship.

The company is extremely versatile as their work varies from fitting beautiful bathrooms, to warm and snug boilers, toasty wood burners and fantastic fires and surrounds.

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