Softflow Essex LTD Logo

Softflow Essex LTD

Danbury, Chelmsford, Essex
+Approved member since 2013

Services and skills

  • Household Water Treatment

    3 skills


    Water Filters

    Water Softeners

  • Services

    4 services

    • Domestic Work
    • Commercial Work
    • Free Estimates
    • Cards Accepted


Customer reviews

Overall ratingin last 12 months

9.75Write a review
  • Workmanship9.73 out of 10
  • Tidiness9.70 out of 10
  • Reliability9.70 out of 10
  • Courtesy9.88 out of 10
Write a review

307 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • Replacement water softner

    9Verified Review

    The service engineer arrived on the given time and carried out the water softner replacement with the minimum of fuss. Very polite and knowledgeable. I would have no hesitation in recommending them. A good company to do business with.

    Location: CM23
  • Water softener installation

    10Verified Review

    This was a replacement of an old water softener by the original installation company. Costly to source and fit but long term it helps to maintain both pipe work and devices reliant on soft water thus mitigating repair and servicing costs. The installation took a few hours and was completed in a professional and tidy manner, only requiring a quick return visit to attend to a small leak. The new unit embraces smart home technology so I now know, via a smartphone app, when to replace salt. Softflow is a well established company and would recommend.

    Location: CM2
  • Water softener

    10Verified Review

    Professional service from the outset. Installation was arranged quickly after placing order. Installer was efficient and tidy. Already noticing the benefits!

    Location: CM6
  • Water softener service

    10Verified Review

    The whole experience was superb. Booking the visit by the technician was very professional and quick. The service engineer was on time, and very knowledgeable. Well done!!

    Location: CM2
  • Softflow water softener installed

    10Verified Review

    I’ve been using this company for 16years now, after having my first water softener with them. They’ve been great for installation, storing and reinstalling my unit while having new kitchen, servicing my unit and then recently, following my house move, deciding to upgrade and install the latest unit. Excellent with their knowledge and suggestions. Price may initially appear high but I feel it is value for money and worth it for the type of unit being installed. Highly recommend.

    Location: CO3
  • Water softener fitted

    10Verified Review

    Was really pleased from start to finish the gentleman who came to quote was really friendly and helpful. The man who fitted the softener was very tidy. No complaints. Would definitely recommend.

    Location: CM3

Company profile

  • OwnerMr Gillian Ager
  • Member Since2013
  • Public Liability InsuranceSelf-Certified
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATYes: 386845203
  • Company typeLtd Company

Company info

Softflow Softeners 

We are water softener installers and salt supplies to domestic homes in the Essex/Hertfordshire area and have been in business since 1987.

We are the leading water softener supplier, located in the heart of Essex

Softflow is a family run business with myself, Matt and my brother Ben running the company.

We took over from our Mother and Father over 15 years ago, now employing extra staff to provide the best customer care possible.

I have been installing and servicing water softeners all my working life and believe that treating customers like I would like to be treated is the key.

This includes honesty, fairness and a caring attitude and it would be brilliant if you could recommend us to your family and friends so we can present these qualities to them also.

Checkatrade has a fantastic way of letting you, the client, get to know how we work before you have even experienced it yourself.

Softflow has thousands of very happy customers all over the Essex/Hertfordshire area, so if you want to remove that dreadful lime scale from your home, then give us a call so that we can come and give you expert advice about the best water softener for you.

If you already have a water softener that needs more salt or a service then of course we can help you with that also.

Contact details