Reviews

Came in, completed the work super quick, explained the product to me, and out they went in almost no time. Very professional, great work

Professional, trustworthy, and friendly. The softener installation was done to a high standard even though it was a slightly tricky job in our modest-sized house. The softener has been working well with a noticeable improvement in water quality (our shower nozzles no longer block up and there's no more white residue on our taps and sinks). And Ben even took the time to come round when our hot tap stopped working a few days after the softener had been installed (which turned out to be nothing to do with the softener!). Grea

Good review of our needs with sound advice on options and running costs. Team came 4 weeks later and installed without a glitch. Water is now 'soft'... and all work done to a high standard. Would recommend them over others we explored.

Softflow were prompt, professional, and efficient—from responding to my inquiry to installing the water softener on schedule. They included 8 salt bricks and a water filter at no extra cost, which was appreciated. A month in, the system works well, though salt use is a bit higher than expected (which perhaps reflects on my water usage). The only minor issue was some leftover debris post-installation, which I cleaned up myself. Not a dealbreaker, but full cleanup would make the service flawless. Highly recommended overall!

Great communication with Matt and the team, work was carried as described, no mess left, very satisfied with the work and the new Harvey water softener, you could feel the difference all most instantly

Right on time very polite, got required details before installation. Haven't seen any issue since the installation.