Checkatrade
Trade (e.g. electrician)

South East Timber & Damp Limited

Brook Street, Ashford, Kent

9.95

Skills & expertise

  • Damp Proofer

Company info


South East Timber & Damp are here to help you with all your damp, timber and basement waterproofing needs.
 
“My name is Annabelle and together with my husband Dean we have run South East Timber & Damp for over 14 years helping thousands of homeowners and prospective homeowners, across Kent, South East London and East Sussex. I was recently voted onto the board of Directors for our trade group, The Property Care Association and I am working hard to raise standards in the industry and drive it in the right direction. My background in running large call centres in the travel industry mean that customer service is at the core of everything we do here and I ensure that a service-based ethos is developed in all our team members and that this is reflected in the service that we deliver you”.

Our services include:
 

  • Damp treatment - Rising damp, penetrative damp and condensation
  • Timber treatment – Dry rot, wet rot, wood boring insects
  • Basements – Basement waterproofing solutions and basement conversions. 

The Team
 
As a small family-run company we pride ourselves on looking after you from the outset; from initial enquiry, through to completion of works and any after sales support, we will ensure that you are supported every step of the way. Katrina deals with all new enquiries and will discuss with you your requirements. No hard sale and we will give you the best advice to resolve the issues.
All remedial works are carried out by our highly experienced technicians, who have been loyal to us for many years and have each received hundreds of positive feedback's regarding the quality of their work and their helpfulness towards our clients. Finally Annabelle ensures that the whole process runs smoothly and that you are completely satisfied with every aspect of our service.
 
Award Winning
 
We have won numerous awards including:

  • KeiBA – Kent Excellence in Business as a finalist in 2017 for SME. 
  • Ashford Business awards finalist for both SME and Customer Service in 2017.
  • PCA Best Practice Awards and won website of the year (small company) in 2017. 

 
“We really feel we set the benchmark for standards in the industry and are the best at what we do.  We will ensure that your problem is resolved first time, so that you can enjoy your home once more. With us you know you are receiving the best advice.
Have a great day, Annabelle.”

Services

  • Domestic Work
  • Commercial Work
  • Cards Accepted

Locations

Works in

All of Kent East Sussex and SE London, Bromley Canterbury, Chatham, Chislehurst, East Sussex, Hastings, Hythe, Margate, Sevenoaks, South East London, Tenterden Tunbridge Wells, Wadhurst, Whitstable

Verification status

Fully Verified Trader

Interview
Passed
Accreditations
Checked
Insurance
Checked
Company Type
Ltd Company
ID
Checked
Address
Checked
References
Checked
Terms & Conditions
Checked
Interviewed in 2011
Company Status
Insurance Details

Accreditations and Memberships

CHAS
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Kent Trading Standards Approved
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Trustmark
  • South East Timber and Damp Proofing Ltd is a TrustMark Registered firm through The Property Care Association.
  • South East Timber and Damp Ltd is a full contractor member of the British Structural Waterproofing Association for the year January 2011 to December 2011 inclusive
  • South East Timber and Damp Ltd is a contractor member of the Property Care Association from December 2009
  • The Property Care Association Dean Webster has passed the examination for certificated surveyor in remedial treatment on 8th December 2009 and is entitled to use the designation C.S.R.T
  • Level 2 - Emergency First Aid At Work Qualification awarded to Lee Coleman

 A Criminal Background Check was completed by Dean Webster on 30/05/2017