TRM

Reviews (90)

• 2

  removal of chimney and new roof on conservatory and flat roof

  Posted 14 January

  Absolutely shocking experience, contract agreed in January 2024 to start work in June. Finally arrived in late August and they still had not finished the week before Christmas 2024 (Flat roof not even started.) The 2 week job has stretched on for 16 weeks, worked a couple of days then disappeared for a couple of weeks. The drip bucket has been in place for weeks, I have even had to get up in the night to empty it. Knowing I wouldn't see them over the Christmas period and probably beyond, they were told to collect their gear and leave on about 19th December. AVOID AT ALL COSTS.
  Verified reviewer
  Job location: TN39
• 1.25

  A thoroughly bad experience.

  Posted 02 August 2024

  Scaffolding went up in July 2023, work started a few weeks later. Progress was slow, workers arrived intermittently. When contacted, the owner gave different excuses for sporadic work. We have proof of contacts in text messages. We made two staged payments for the work, totalling £15,000. We had leaks while our roof was stripped but not retiled & a window was broken by a falling tile. In May 24 ( 10 months in) we felt we had no choice but to end the contract. Technique promised a refund of £2060, which wasn't paid. The new company has finished and has rectified their poor workmanship.
  Job location: BN8
• 2

  Leaking roof - replace membrane and battens to entire rear roof space.

  Posted 25 June 2024

  Estimate provided/accepted, provisional start date agreed a month ahead. Asked if I wanted a temporary 'repair' done pending actual work - no charge mentioned - agreed. Downhill from there, provisional start date arrived, I prompted for an update, told scaffolders had been ordered, they didn't arrive. Advised Technique of that fact, assured scaffolders would attend a day later (Sunday). They didn't. Never given an actual start date. Surprised I decided to cancel due to loss of confidence / wasted time. Got an invoice for £200 for pushing a single slipped tile back into place - the repair??
  Verified reviewer
  Job location: BN25
• 10

  New roof carried out

  Posted 29 December 2023

  Technique came to inspect my roof due to a leak. It was obvious with the pictures taken that my roof was in a bad way. Some rotten rafters making the roof unsafe. Danny and team made arrangements with their current customer to help me out before their works finished and within 24hrs scaffold was installed at my house. They came and replaced rafters and made watertight before returning to finish the previous customers works. (I was happy with this). Returned to finish that weekend. Absolutely happy with the works and the way I was prioritised. Thank you boys and see you for the Cladding. J
  Verified reviewer
  Job location: BN25
• 10

  New roof

  Posted 29 April 2023

  Danny,Billy, and Fin,, such super guys,, they have given me a fabulous new roof,, all very friendly ,, there work was really great,, tidy cleaned up after themselves,, l am so pleased with the finished result thankyou guys so much
  Verified reviewer
  Job location: BN25
• 2

  Disappointing and unreliable

  Posted 09 March 2023

  Our contact with this company started well and we were impressed when first man came to look at our roof to give us a quote. The quote was sent which we accepted. We had contact once more and since then the given approximate date has passed, no further contact has been made from them. We’ve tried emails, phone calls leaving voicemails and a written letter delivered by hand to his premises. I have even sat outside these premises at beginning and end of day waiting to see if someone turns up. No joy, although neighbouring company say men do turn up. We’ve lost our faith in this company.
  Verified reviewer
  Job location: BN25