We were doing a complete new house build so the plumbing work was spread over several months. We found the Utility Pro team excellent, providing a professional service with a friendly and helpful manner. I would highly recommend them.
The project included all ground-works, electrical work and plumbing, block-work and general project management of third party contractors. We had regular update meetings to ensure that we were on schedule and on budget. Unforeseen circumstances (which occur on ALL projects of this size) meant re-organizing certain aspects but these were handled efficiently and effectively.
AFTER GOING THROUGH THE WINTER WITH FAULTY HEATING IN PART OF THE HOUSE, AND TWO ATTEMPTS BY SOMEONE ELSE TO FIX IT, AT LAST I FOUND A PROFESSIONAL AND FULLY COMPETENT ENGINEER. I AM VERY PLEASED.
Utility Pro's (UK) Limited completed the installation of new Grant Oil Boiler, replacement of two radiators and fine tuning the radiators balancing. In summary Ian arrived at the agreed time and worked long hours to ensure the job was completed to schedule. He is polite, professional and very tidy in his work. Of particular note Ian is responsive to any follow-up work required after the initial installation to ensure the system is working as it should be. Client satisfaction is at the core of his business and I have no hesitation in recommending Ian (Utility Pro's (UK) Limited) for all heating related work.
Throughout our renovation period (3-4 months) Utility Pros have been helpful, professional and added a lot of positive ideas as to how we achieve what we needed. I would have no hesitation whatsoever in recommending this company. Their workmanship is excellent and they continually maintain high standards.
Excellent service, the guys stayed until gone 08:00 pm to ensure they got it finished, as we are a business and needed it back up and running the next day for our clients. They were friendly, efficient and extremely tidy. Would highly recommend
We had no hot water and Ian prioritised us to fix it. All sorted within half hour! Lovely guy who will now always be our first point of call.
We are letting agents - we use Ian on a regular basis and always find him professional, honest, reliable and so incredibly knowledgeable and helpful. Always happy to go the extra mile to get the job done, and always happy to advise on the best/most cost effective options - which is great for us and out landlords! Really can't recommend him enough!
Ian was great, arrived on time, carried out work neatly, swiftly and cleanly and even kindly did a little extra that I only briefed in when he arrived. Ian fitted two new sink wastes, removed and refitted a radiator and resealed a wet area for me. Good value, I'll use him again and would definitely recommend.
Have used Utility Pro's (UK) Limited (Ian Turner) twice over the past two years to service our Vaillant system boiler. Very efficient service, courteous and cost effective. Will continue to use them going forward.
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