Customer Reviews (310)

Reviews (New to Old)Reviews (New to Old)
4

Leaking gutter joint

Verified Review

He never came back to finish the work

Score Breakdown

Workmanship

3

Timekeeping

5

Tidiness

3

Courtesy

5
Location: Cranleigh
Reviewed in: November 2020

Reply from Whites Roofing & Guttering

I carried out the work that I quoted for which was re sealing one gutter joiner. The customer saw what I had done and he paid me, then asked if I could give him a price for some other work round the back of the house. I went round to have a look then he mentioned another joiner that was leaking and asked if I could repair it. We agreed that I would do this when I came back to do the other work. I didn't hear anything back. Then he sent in this feedback saying I didn't come back to finish the work. I called the customer and asked him why he said this, and he said I am very sorry for the miss understanding I will contact checkatrade and get it changed. He never did contact them. I have been on checkatrade for over 10 years and thankfully most of my customers are normal. Why would I ruin over 10 years for a £60 job plus if I didn't finish it then why did he pay me.

9.75

Removed, cleaned and relaid roof ridge tiles, removed old chimney pot and top two courses of bricks, fitted new bricks, new flaunching and new chimney pot.

Verified Review

The work was completed to a very high standard, and whilst in progress everything was kept very tidy. Steve was always courteous, helpful and ready to give good advice. We would certainly use him again and highly recommend him.

Location: Godalming
Reviewed in: September 2020
10

Fitted down pipe

Verified Review

After my initial enquiry Steve was able to attend the same day to provide an estimate. The work was then completed later that week at the agreed price and to a very high standard. Steve was very polite and professional. Can’t fault the service and wouldn’t hesitate to use again.

Location: Guildford
Reviewed in: May 2020
9.75

Realigning and some replacement of guttering

Verified Review

Methodical and accurate approach to the work with additional work undertaken on Steve's initiative without extra charge. Very clean and tidy when finished. Would strongly recommend Whites

Location: Guildford
Reviewed in: March 2020
9.75

Flat roof replaced, gutters cleaned and chimney capped

Highly recommend. Steve and his employees were tidy, polite and skilled. They finished the work very quickly and charged a fair price.

Location: Godalming
Reviewed in: March 2020
10

Clean Property Guttering including Conservatory and Reseal Joints

Verified Review

Gutters were cleaned efficiently and site was left clean and tidy. Verbal report given on state of guttering , very satisfied with work good recommendation

Location: Cranleigh
Reviewed in: November 2020
10

Ridge tile replacement and other remedial works

Verified Review

I am glad Steven was recommended to me. Communication before the job was clear and precise and he arrived promptly when expected. The work he did was thorough, in fact, he completed some remedial work without extra charge. Overall, I found him to be professional, honest and polite. I would not hesitate to recommend him or his company to friends and family.

Location: Fleet
Reviewed in: September 2020
10

Renew roof verge, repoint brickwork and lead flasing. Replace guttering joiner.

Verified Review

Did a good job, pleased with the results, Cleaned up well afterwards.

Location: Godalming
Reviewed in: April 2020
10

Blocking off chimney at roof level

Verified Review

Quick neat and professional

Location: Godalming
Reviewed in: March 2020
9.75

Replaced tiles and lead

Verified Review

Pleasant and polite people. Could not fault quality of workmanship. No hesitation in recommending them.

Location: Godalming
Reviewed in: March 2020