Customer Reviews (654)

Reviews (New to Old)Reviews (New to Old)
5

The lads were great but....

Verified Review

I was pleased with the attitude and cheerfulness of the staff members who carried out the move. But...a few things were damaged in the move. I read in one of the other reviews that their bed was damaged.  Seems like a bit of a theme going on here as our bed base was damaged with packing tape and a part was lost so the bed wont base won’t connect together any more. Also other bits of furniture were cosmetically damaged and a whole box has disappeared.  Thankfully, I won’t ever be moving again.

Location: PO18
Reviewed in: September 2023
10

Fantastic removal company. Excellent service.

Verified Review

Access were able to help me move house within 6 days of exchanging contract. A home visit was carried out, quote sent and costs were agreed. Team of guys were polite, hard working and considerate at all times. Highly recommend. Excellent service.

Location: KT9
Reviewed in: August 2023
8.75

House move

Verified Review

Packing and move of (even fragile items) was done with care. But I was upset that Mr Hallett had stated that my beds would be covered properly. They weren't, and the 2 mattresses were new and expensive (£900 each). One mattress hadn't even been slept on. The packers said there were no suitable covers available and they used my own mattress cover (without telling me (and taped it around one mattress. (which destroyed the cover). I pointed out the cost of the mattresses and what I had been promised, and the packers looked embarrassed but had nothing to add.

Location: KT21
Reviewed in: June 2023
10

Great Service

I recently hired Access Transport to move house, and I couldn't be happier with their service. The guys who handled the job were incredibly efficient and professional. They managed to pack everything into the van effortlessly, and we completed the entire move within 6 hours. Highly recommended!

Location: SM3
Reviewed in: June 2023
10

Highly recommended

Verified Review

We moved from a large house with lots of belongings and Access were very good indeed. Friendly, hard-working and enthusiastic, nothing was too much trouble. Highly recommended!

Location: KT21
Reviewed in: June 2023
10

Packing and removal of a 4 bed house

Verified Review

Team did a great job. Day 1: team of two boxed up all our belongings and loaded some into a smaller van Day 2: team of six arrived with a lorry and another small van. Started promptly at 0830 and packed by 1100. Keys for new house at 1230, and fully unloaded by 1500. Boxes were all clean and good quality, team were friendly. Highly recommend to anyone in the Epsom/Banstead area.

Location: KT20
Reviewed in: June 2023
10

Removal from Epsom to Bexhill-on-Sea including packing up

Verified Review

The men from Access Transport Removals were very quick and efficient. They carefully packed all my worldly goods and nothing was damaged in transit. The price quoted was very competitive. I wouldnt hesitate in recommending them.

Location: KT19
Reviewed in: May 2023
10

House removals

Verified Review

I cannot recommend them enough. Fantastic! Excellent service. They arrived promptly and got everything loaded within a couple of hours, took big wardrobes down and reassembled them. 5 star service

Location: SM3
Reviewed in: April 2023
9.5

Move furniture and goods from old to new apartment

Verified Review

Efficient, friendly and helpful staff. The entire process was simple and straightforward, from quotation to completion. Great communication, no call centres or dialing options, direct contact with friendly helpful staff. I wish all trades operated like this!

Location: RH2
Reviewed in: April 2023
9.5

Moving house

Verified Review

We were so pleased we chose Access to do our house move. Steve was great at making all the arrangements, and on the day the crew did a great job. Would definitely use them again.

Location: GU3
Reviewed in: March 2023