Customer Reviews (349)
Engine replacement
I recently had some routine car maintenance through autobot and was thoroughly impressed with the service I received. The staff were knowledgeable and they explained everything that needed to be done. The prices were also reasonable, and they completed the work very quicky. Overall, I highly recommend this garage for anyone in need of car maintenance or repairs.
Day light robbery
Phoned at 9am for a mechanic to investigate the issues with my car, 7 hours of waiting in. 2 minutes the mechanic was here didn’t check the car properly diagnosed the wrong parts paid him £114 for 2 mins of his time and the quote for a clutch kit and or flywheel a £1000 plus labour day light robbery in these hard times when we’re in a cost crisis I cannot believe people charge through the roof shocking!
Reply from Autobot Mobile Mechanic
So let me get this right, you phoned at 9am, We made room in our busy schedule to see you same day by 4pm under our priority shceme which comes with a text message explaining the higher rate and giving you the option to choose either a standard or priority call-out & you choose priority. priority is there for people who have emergencies and require same-day attention that can not wait the 5/6 days waiting list we have. Many people appreciate having this option. and as for diagnosing the wrong parts i have located our previous messages and you were advised that the flywheel was a possibility and you have not reached out to out since the diagnosis so i can only assume it was part of the clutch system somewhere. had we of fitted a new clutch system and it didn't resolve the problem we don't charge, so you would have walked away with a brand new clutch system free of charge. and it wasnt over a £1000, im staring at our conversation right now. total bill was 695+vat which is £834 with the governments share.
Diagnostic fault finding. Alternator replacement
Impressed with the work carried out and the friendly can do attitude by the technician and the booking controller.
Fix non-starting car
My car was turning over but would not start. After a call and a quick exchange of text messages, a technician was at my home in 15 minutes. A full and rapid investigation was conducted, with a number of tests carried out quickly and efficiently. The vehicle was up an running within an hour, for the reasonable cost of the call-out fee. Great service, I will be using again when required for repairs at home.
Replacement passenger wing mirror
It took a while before they came back to me with a quote, but the work was done in no time. Excellent job.
Find fault with Timing Belt set up
Technician arrived at a time to suit me, found the fault to be a pipe that had come off the turbo, reset cam sprockets and boxed up within an hour
Replacement crankshaft pulley
I had a vehicle that was too unsafe to drive to our usual garage. Thanks for the prompt return phone call, getting the part fitted and keeping us informed. The repair was carried out quickly and efficiently in our driveway, allowing me to get back on the road.
Belt replacement on my van
Second time I’ve used Autobot and highly recommend them. Manager Brian very prompt both times, price good no hidden charges or extras. On both occasions vans were not mobile and work was carried out roadside by a clearly very good mechanic sadly didn’t get his name. Rapid response was rapid and I was driving again within 90 mins. Great service well done guys
Clutch and hydraulics cylinder unit replacement
Excellent service from Brian and his team. My car broke down when the clutch went just outside Christchurch, I was 150 miles from home in Essex! AA were useless and only towed my car to a local car park. I had to leave it there. I contacted Brian who reassured me they could fix the car on site and he gave me a reasonable quote so I sent my keys via Special Delivery. The car was fixed 2 days later brand new clutch 3-piece unit. I got the train to collect the car and met Brian. I cannot tell you how relieved I was!! Excellent communication throughout and goes above and beyond. Thank you!!!
Replacement battery
Excellent company, all vans were out so he came out in his car to do the replacement and made sure that the battery warning light was out. Fully recommend, very helpful, nice job. Thank you.