Customer Reviews (115)
Replace flat old felt flat roof with fibreglass.
Whilst the work was carried out satisfactoryly it was discovered that the roof timbers were rotted too. We agreed to them replacing the roof entirely but the cost was more than doubled and the resulting mess was not cleaned up on the floor below. We agreed a discount but was refused a guarentee on the roof and no paper work to substantiate the job.
Reply from Coles Roofing Limited
We was very unhappy when we received this review as we take pride in all of our work and especially tidiness, when we finished this job the customer was more than happy with the work from start to finish and was impressed with what was done. He said to leave the small wood shavings and saw dust where it was inside the house as he had to move things around and he needed to get the ceilings done, so told us not to bother tidying. I gave the customer a valid reason why I couldn’t give him any paperwork at the time, which I can’t see why it has taken 8 months to inform us about this. As you can see from all of our other happy customers reviews we are far from what has been described.
Excellent customer service
Needed a quote for a flat roof and just some general info about different types of roof cover . Brilliant friendly customer service well explained by Jordon before coming out .
Outstanding customer service - our new roof and guttering were fitted to an exceptionally high standard. Price as quoted (no hidden costs). Jordan kept us up-to-date throughout all stages of the project and his team were polite and hard working at all times. We would highly recommend them for future work.
New fibreglass roof valley fitted also other repairs
Very efficient, hard working. Would recommend.
Fitted lead flashing
Brilliant service, would definitely recommend
Investigated and repaired a leak around the guttering and leading of our roof
Jordan and his team were extremely efficient. Jordan was excellent at communicating about what his team had found, what our options were for repair and how much it would cost. When it turned out that the the problem was different from the initial evaluation Jordan revised the charge down to the cost of the work that was actually necessary. Super high quality work.
3 Fibreglass flat roofs replaced
The whole team were very professional and worked so hard to ensure that the job was completed before the next round of rain! Additional work was accommodated with no complaints and we were kept up to date at all times. Would definitely be calling them for any further roofing needs. Thank you to the whole team!
New roof fitted
Jordan and his team did a fantastic job - our new roof is the envy of the neighbourhood! Jordan fully explained the scope and rationale of each section of the work, his team were polite, efficient and got it done far quicker than we thought possible, and to a high standard.
New roof fitted to Workshop
J Cole Roofing Ltd did a very good job in replacing the existing roof most efficiently and I would recommend their services to anyone. So a score overall of 10 is fully justified.