Customer Reviews (21)
Replacement Back door/windows and bedroom French Doors/windows
Kevin and John worked well to complete both jobs in the one day. They discussed any issues where there were options and I am happy with the finished product. I have no hesitation in recommending First Home.
Installing new doors and windows
Great products, installation team were on time and worked in clean and tidy manner.
Windows and a back door
Work completed on time. Windows and door look fabulous.
Poor service and very rude
Poor service and very rude. We have been shopping around for companies to fit new windows and doors for our home which we have recently bought. We found first home improvements through a website which claimed to help people buy windows - this was completely misleading. They are extremely over priced and when we told them their quote was too high they tried to pressure us into buying the windows there and then for a lower price. The sales man wouldn't accept the fact that we wanted to think the quote over and get back to them. He rang his manager explaining the situation - I could over
Bifold door - new installation
Very pleased with the whole process. Sales team was professional and helpful. Delivery team was punctual and kept us well informed throughout and the Installation team was very efficient and quick. More importantly, we are very happy with the quality and looks of the end product. Would definitely recommend.
Windows and doors
Excellent service - super happy! Very happy with new windows and doors. Installers were polite and cleaned up afterwards. The co-ordinator was very helpful and friendly when booking in the installation. Will be recommending to friends and family 5* for First Home Improvements
White Gold revisited
If you have two hours of your life that you want to lose, call First Home Improvements for an exemplar in shady selling practices delivered by a brain dead sales rep with no interest in the product at all, just one goal in mind- extract money at all costs. A back door and panel started at £5,500 then he revealed - like a magician- a "new" figure he had been granted by way of me being included in some purchase group/board outside house/ letter of recommendation etc of £4,500, further fresh air phone calls to company cat got the price down to £2000 but no detailed quote or pic provided -AVOID
Young lad knocked on my door with his flyer. Explained wasn't interested and I'm not the owner and he still carried on explaining. Asked me to take a picture of his leaflet to send to the landlord. Little sarcastic and said should pay for it for the landlord??
Very pleased. ~work done quickly and efficiently.
Replacement windows and front door
Still awaiting completion of job from July and am sorry to say that after sales seems pretty much non-existent. Big gap left under front door step letting in cold, slight damage to a couple of windows at or pre-install. Said noted and would return to fix but it’s December and still not done. Lost count of amount of calls I’ve made and amount of times I’ve been told someone would call back and they haven’t bothered. Zero response on complaint and wish I’d never paid for install on good faith / their promise to return and make good. Avoid, or at least don’t pay until job completed!