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Hydroworks Water Softeners

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A commercial window cleaning system

Services and skills

  • Household Water Treatment

    3 skills

    Emergency Household Water Treatment Service


    Water Softeners


Customer reviews

Overall ratingin last 12 months

9.92Write a review
  • Workmanship10 out of 10
  • Tidiness10 out of 10
  • Reliability9.86 out of 10
  • Courtesy10 out of 10
  • Quote Accuracy100 out of 100
Write a review

70 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • New water softening system

    9.75Verified Review

    Very efficient installation, the engineer really knew what he was doing. I’m happy with the system and the install

    Location: BN1
  • Softener issue

    10Verified Review

    Very reliable company, the engineer fixed the softener, explained how it works, and what the parts needed do. He advised us to change the salt we use for salt tablets to prevent this from happening again.

    Location: ME15
  • Installation of water softner

    10Verified Review

    From the beginning of our process we were unsure about a water softner, however, after Lawrence came and gave us survey and explained all aspects to us our minds were made up. Lawrence is a highly professional individual with a superb ability to explain details. On telephoning the office I was astonished to find that Mitchell is just as professional and helpful. On the day of installation Jay arrived and again we were amazed that he is as the other two people very professional and helpful. He totally cleaned up after himself and is a very likeable man. Welldone Hydroworks all your employees.

    Location: BN13
  • New water softener to replace old one already installed at property

    10Verified Review

    Fantastic service from first enquiry to the installation of the new softener.

    Location: TN11
  • Water Softener Installation

    10Verified Review

    Excellent communication from my initial enquiry to post installation queries. Jay was polite and very tidy. He also completed the job within the given timeframe. Cannot fault this company at all. Would definitely recommend these guys to anybody requiring a water softener.

    Location: ME12
  • Installation of water softener

    10Verified Review

    The engineer who came to install our water softener was very professional. He even fixed one of our leaky pipes. So far I'm really happy with the water softener they've installed. I can already feel the difference on my skin and hair.

    Location: SE3

Company profile

  • OwnerLaurence Willis
  • Member Since2022
  • Public Liability InsuranceSelf-Certified
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATNo
  • Company typeLimited Liability Partnership (LLP)

Company info

Welcome to our Hydroworks CheckaTrade page,

We are new to CheckaTrade so have yet to develop our reviews on this platform, and so to find out more about us, please visit us via our website or see our Welcome to Hydroworks video.

We are, however, pleased and proud to have been consistently rated 5-stars across Trustpilot, Facebook, Google and Trading Standards.

It is my hope that you will find the service I and my team give you to be of a world-class rating. We really are committed to looking after our customers, consistently and excellently.



We cover :


- SOUTH EAST LONDON to just west of Croydon


- WEST SUSSEX (to Worthing)




We are a local water softening business, specialising in the maintenance and service of pretty much all makes and models of softeners, both domestic and commercial.

We also sell water softeners, and supply water filters, and have an excellent relationship with Quooker for their boiling water systems.

The advice we give our customers is always best-advice, based on our very strong and unique experience in the water softening industry.

Laurence (That's me) formerly ran the Harvey Softeners dealer network for 8 years, and prior to that the Ecowater dealer network, and I have a huge amount of knowledge about our industry, and this has helped us grow the business significantly over the 6-years I have now owned it. My team are all trained directly by myself, in each of their specialities, and so I am confident that you will get the same high standard of service from all of us.


Domestically, my experience is that the industry is full of smoke and mirrors; everyone is trying to show that their product is better than another, and this often leads to misinformation being spread to try to create confusion for the customer. I work hard to counter that by running accurate water softener comparisons pages on our website, plus also tackling the other questions that always come up, in detail, such as, 

  1. How to choose the right softener for your website 
  2. Can you safely drink softened water
  3. Can softened water help eczema
  4. How much salt will my softener use 
  5. Which salt is best for my water softener
  6. How to bypass your water softener
  7. What are the benefits of softened water
  8. How damaging is hard water really
  9. Can you put softened water into a boiler

and many more other questions answered.


We are a very honest and professional team. We pride ourselves in looking after our customers and doing a proper job every time. If something goes wrong and we fall short in the quality of service we give you, please do let me know directly so that I can sort it out for you because my commitment to you is that we will look after you and your home and deliver to world-class standards every time.

Contact details