Protocool

Protocool Ltd

Aldermaston, Reading, Berkshire
9.94
(340 Reviews)
Protocool Logo
5+
Approved member since 2014
Call01182 074266

Skills & expertise

  • Air Conditioning
    • Air Conditioning Installation
    • Air Conditioning Repair
    • Air Conditioning Servicing
    • Emergency Air Conditioning Service
  • Miscellaneous Services
    • Refrigeration Services

Skills & expertise

  • Air Conditioning
    • Air Conditioning Installation
    • Air Conditioning Repair
    • Air Conditioning Servicing
    • Emergency Air Conditioning Service
  • Miscellaneous Services
    • Refrigeration Services

Company info

Welcome to ProtoCool Ltd. The Air Conditioning, Refrigeration & Ventilation Specialists based in Reading, Berkshire, and working across the UK. 

Our focus is on providing homes and businesses with the very best service, right from your initial enquiry through to our long-term aftercare options for your system(s). 

Why choose us?

-  Our track record. We're very grateful to our customers that have left us fantastic feedback here on this platform, Checkatrade.

- Best practices only. We work to the highest standards and believe our attention to detail ensure we stand out from the competition.

- Family-run: We're small yet established, so we can offer great service whilst still being able to undertake large commercial projects.

- All installations carried out by professional installation teams that leave work areas clean and tidy. 

- The right engineers for the right job, whether it be an installation, breakdown or planned maintenance!  

- Quick price estimates or we can arrange a FREE, and NO pressure site survey.  

- No hard-selling.

- Independent advice from experienced professionals on the best system and brand for your needs.

- Highly accredited, with a strong understanding of Health and Safety:  

- REFCOM ELITE certified.

- IOSH certified.

- Established in 2007- 13 years of business - 20 + years of experience. 

- Commercial background gives us the business infrastructure to provide a first-class service on all jobs, large and small.

- As accredited installers of Daikin, Mitsubishi, and Toshiba we offer an extended system warranty for up to 10 Years.

 

Other Services:

  • Air Conditioning Systems.
  • Cold Rooms/stores.
  • Beer Cellar Systems.
  • Wine Cellar Systems.
  • Ventilation systems.
  • Heat Recovery Systems.   
  • ASHP's. 
  • Ice Machines. 

Contact details

Reviews Summary

9.94
Average score based on 52 reviews in the last 12 months
340 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

Workmanship
9.92
Tidiness
9.88
Reliability
9.98
Courtesy
9.96
Quote Accuracy
(48 Reviews)
95.8

Customer Reviews

9.75

Installation

Verified Review

Very professional and tidy work .

Location: RG41
Reviewed in: November 2022
10

Final phase of air conditioning to our home.

Verified Review

This is primarily a heating system, replacing electric night-storage heaters. It uses air-source heat pumps so consumes ~25% of the power. It is far more responsive and, crucially, adapts ideally to days when the sun shines in and warms us directly. The filters in the units make the air feel cleaner. We only used the cooling occasionally over the summer but it was extremely welcome when needed. Also has a dehumidifier mode. Acceptably quiet running.

Location: SN10
Reviewed in: November 2022
10

Airconditioning in attic bedroom

Verified Review

Excellent, arrived on time, very professional, neat, tidy. Air conditioner looks good and works perfectly. Cools all rooms on top floor making a huge difference to use of rooms as bedroom/ office.

Location: GU34
Reviewed in: November 2022
9.5

Fitting new air conditioner / heater in domestic property

Verified Review

Jack and Harry arrived promptly and talked through the plan, offering helpful advice. All work inside and out carried out quickly and professionally, very happy with the work and the finish.

Location: RG41
Reviewed in: November 2022
9.75

Installation of an air conditioning unit in a first floor room

Verified Review

Excellent job and I am delighted with the unit. Lukasz and Harry came to do the fitting. They arrived on time, worked hard all the time and were unfailingly polite throughout. They cleaned up afterwards very thoroughly and spent time to explain to me how to use the system. Overall a very good experience for me and I wholeheartedly recommend the company.

Location: OX9
Reviewed in: October 2022
10

Split air conditioning (1 outdoor unit and 4 indoor units)

Verified Review

I've accepted Protocool to take the job as it was the most acceptable from budget perspective and they have great reviews. Comunication was very good with fast reply on all of my questions. Steve and Kieron came on time on the agreed day and started the work that took 3 days to complete and I cannot be more happy with the end result after all of the hard work done by the chaps with almost no break during this time. The attention to details and leaving everything tidy and clean at the end of each working day impressed me. Definatelly recommend the team. Great job guys, thank you!

Location: RG5
Reviewed in: September 2022

Services

  • Domestic Work
  • Commercial Work
  • Free Estimates
  • 24 Hour Call-out
  • Insurance Work Undertaken
  • Cards Accepted

Locations

Works in

Ascot, Bracknell, Newbury, Oxford, Reading, Thatcham, West London, Basingstoke, Maidenhead, Slough, Marlow, Swindon, Windsor, Hungerford, Andover, Berkshire, Hampshire, Wiltshire, Oxfordshire

Vetting Status

Fully Vetted Trade

Accreditations
Checked
Insurance
Self Certified
Company Type
Ltd Company
Address
Checked
Identity
Checked
Checkatrade T&Cs
Signed
Approved member since 2014
Trading address verified
Yes
ID Checked
Yes
Checkatrade Standards
Yes
Company Status
Limited Company Checked
Yes: Registered as a Company  No: 08509599
VAT Registered
Yes: 940 6068 30
Company Type
Ltd Company
Business Owners
Mr Steven Crame
Insurance Details
Public Liability Insurance
Current: Self-Certified on: 09/11/2022
Insured By
Thistle Underwriting

Accreditations and Memberships

City & Guilds:
  • Level 2 Award in F Gas & ODS Regulations: Category I
  • Level 2 Certificate in Small Commercial Refrigeration & Air Conditioning Systems
  • Level 3 Award in the Requirements Electrical Installations BS 7671
  • Certification in Handling Refrigerants 
REFCOM Elite - Registered Member
Institution of Occupational Safety & Health Certification in Managing Safely 
The Institute of Refrigeration - Associate Member
Environment Agency Lower Tier Carrier CBDL203671

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