“Accidentally gave me the wrong date and then tried to squeeze job in and then rushed it. Sanding was uneven and incomplete, Varnish was full of grit and debris and slopped around edges. Asked them to come back and redo - they sent the same workman and a 16 year old to complete the job. Better sanding job, but bad filling (they had not brought any and found some old stuff of another colour in the back of the van). They damaged the newly decorated door frame and denied all knowledge when asked. They varnished in some marks on the floor (looks like shoe scuffs). Very poor attention to detail.”
Verified by Staff
– Customer in Orpington ( 1 ) 27 November 2015
Response from Davies Flooring:
Were sorry our client was un happy with the work as we always work to a high standard as shown on all other reviews . the date was given was correct with more than enough time to complete, We do have a 16 year old with us from direct gov on work expereience and we also help out colleges etc to help children to gain experience with the career they choose ,we are sorry our client was unhappy about this . we contact our client after receiving this feedback and we explained if she was not happy with the 16 year old working in her home we would of been happy sending in another team which our client said he worked very hard and was impressed with his work .Also we said if she was unhappy with the floor we would come back free of charge and also pay for doorframe in which still is a mistory . our client had said she is happy with the floor and was no need to return .