Drain Detectives (London) Ltd
Services and skills
Drain / Sewer Clearance
12 skills
24 Hour Drain Clearance
Blocked Drains
CCTV Surveys for Drains
Drain Installation
Drain Repair
Drainage Investigation
Emergency Drain / Sewer Clearance Service
Septic Tank Emptying
Septic Tank Installation
Sewage Pump Installation
Soakaway Clearance
Waste Water Treatment Plant Installations
Services
6 services
- Domestic Work
- Commercial Work
- Free Estimates
- 24 Hour Call-out
- Insurance Work Undertaken
- Cards Accepted
Albums
Customer reviews
Overall ratingin last 12 months
9.21Write a review- Workmanship
9.62 out of 10 9.62 - Tidiness
9.61 out of 10 9.61 - Reliability
9.43 out of 10 9.43 - Courtesy
9.51 out of 10 9.51
336 Total Reviews
The reviews below represent customers' views and not the views of Checkatrade
Toilet unblocked by Chris
10Verified ReviewChris came to unblock our toilet on Monday and was great. Going above and beyond the make sure the issue was resolved. Thanks a lot Chris - you’re a legend!
Location: GU17Clear outside Drains
10Verified ReviewI cant rate highly enough the service I received today. The operative Dan H arrived on time. He carried out the work in an efficient no fuss manner and was a pleasure to deal with. Dan could not have been more helpful and polite. My whole experience with this company from booking to completion and payment has been nothing but positive. Highly recommended. Thank you.
Location: OX14Blocked drains
10Verified ReviewDrain blockage and overflow of liquid with no previous warning.. Safety hazard. Rang company A who proceeded to ask to to me pay in advance. Natwest flagged this up as a possible scam before I paid.. Rang Drain detectives late saturday 23rd and spoke to a very polite lady who took details. Had a call back the same day advising that they would attend on Tuesday morning. Provided clear and concise information of payment details and rates as well the possibilities of extended work. Attended on Tuesday 26th and promptly cleared blockage. Payments as per agreed rates. Very easy to deal with.
Location: GU21Very poor service and ignore all calls and e mails
2.25Verified ReviewAfter 7 months of ongoing investigation and work at great expense. They finally put in a 'solution' to my flooded basement. Unfortunately this has not helped and they then ignored all my e mails and calls since January when the water started coming in again. I have brought in an alternative supplier at more expense who has told me that the initial solution was inadequate and poorly fitted with the wrong pumps and pipework. Drain detectives have taken over 30k from me across last year and left a solution that is not fit for purpose and ignore every request for help or support.
Location: BN8Urgent Drain / Gully Unblock in Swale
10Verified ReviewAnthony and Skye turned-out this evening to clear a blockage to the drains / gully on my driveway. They arrived out-of-hours only a little while after I phoned up. Very quick diagnostics / prognosis and the blockage was removed quickly, preventing any further flooding down the drive. They both cleared up after themselves and were an absolute pleasure to talk to. Highly recommended - this will be the first company I call in the event of any other issues. Cheers.
Location: ME10Non return valve fitted to toilet
4Verified ReviewFitted non return valve on a toilet to address backflow. Valve did not address issue but was happy leave it as I was warned these are an imperfect solution. My real issue with the work began when I later reconfigured the bathroom to find that the there was no sign the valve had ever been fitted. I emailed including photos of the removal of the toilet and the pipework. Was then called by the plumber who did the work who was confrontational and agressive. Have emailed asking them for impartial resolution, but have heard nothing since.
Location: BR5
Company profile
- OwnerMr Darren Austin
- Member Since2017
- Public Liability InsuranceSelf-Certified
- AccreditationsChecked
- AddressChecked
- IdentityChecked
- Checkatrade T&C'sSigned
- VATNo
- Company typeLtd Company
Company info
Drain Detectives are the experts in finding the reasons for your drain problems. Whether it is a simple fat blockage, root ingress or even a broken drain, our experienced drain engineers can find the real cause of the problem and offer you the most cost effective solution.
Blocked Drains
Fast response unblocking drains for commercial and domestic clients, 24 hours a day, 365 days a year.
Fast Response 24/7
Someone will always answer the phone, so whatever your drain emergency, our local drainage engineers can come to your rescue.
CCTV Drain Surveys
Drain inspections to detect any drain problems, build over surveys or pre-purchase drain surveys for house buyers.
Drain Repairs
Cracked or broken drains? We offer no dig drain repairs such as patches & lining or if necessary excavation.
Guaranteed Work
We are pleased to offer customers a one month guarantee on drainage work when we have successfully cleared their blocked drains*.
Competitive Prices
We always give the best value for money price for drainage work, with fixed prices where possible. Beware of prices too good to be true!
Free Expert Advice
Not sure where to start? Call our friendly office and an experienced engineer will advise you on the best way to tackle your drainage issues.
Big Jobs, Little Jobs
Whether you have a blocked drain in the garden of a small terraced house or need a full CCTV drain survey for a large retail park, we can help.
Full Drainage Service
If you need a drainage service, Drain Detectives can do it all. From a blocked toilet to a drain repair, drain survey or septic tank. Give us a call.
What areas do we cover?
Our drain engineers provide the full range of drain and plumbing services throughout the South East of England including Kent, Surrey, London, Essex, Hampshire, Berkshire, Oxfordshire, East and West Sussex. So whether you are in Basildon, Canterbury, Crawley, Guildford, Oxford, Slough, London or even Southampton, we can help.
Contact details
- Contact number02039 594950
- WebsiteVisit website
Accreditations and awards
National Association of Drainage Contactors