Checkatrade

S Wickenden & Son

Checkatrade membership number: 161
Member of Checkatrade for over 10 years
S Wickenden & Son Feedback Scores
331 customer feedback reports
with an average score of 9.8 out of 10.
Works in
Bognor Regis, Chichester, Aldwick, Pagham, West Sussex
Contact
name: Sean Wickenden
address:
Aldwick, Bognor Regis, West Sussex, PO21 3BZ
telephone: 01243 266557   Enlarged for easy dialing:
01243 266557
mobile: 07850 216694
fax: 01243 266625
email:
Company Profile

24 Hour Emergency Heating Repairs Bathrooms • Blocked Drains Small family run business • Gas Safe Reg’d

Skills
Main work undertaken
General Plumbing
Also skilled in
Central Heating - Gas - Installation/Servicing, Central Heating Engineer, Drain/Sewer Clearance
Accreditations
Company Information
Interviewed on: 4 January 2002 Public Liability Insurance: Awaiting Renewal
Limited Company: No Insured by: AXA
VAT Registered: No. 376873302 Coverage amount (£): 2,000,000
References 5 received by Checkatrade

These references were checked by Checkatrade when S Wickenden & Son joined in January 2002.

Plumbing.
Friendly, reliable staff, quality workmanship ata reasonable price. I would be happy to recommend them to others.
Customer in Bognor Regis, 14 August 2003
Plumbing.
Attendance was quick and tailored to both parties programmes, and the work was carried out quickly, clearly and in a most professional manner after competent diagnosis and estimation. I would be happy to recommend them to others.
Customer in Westergate, 13 August 2003
Plumbing.
Excellent from planning to completion of work. I would be happy to recommend them to others.
Customer in Bognor Regis, 11 August 2003
Trade Reference.
Work very good. We would be happy to vouch for them as being a reputable company.
Trader in Chichester, 11 June 2003
Trade Supplier - Reference.
We know of S. Wickenden & Son as being a reputable company. Work carried out on our behalf to date is satisfactory, with no problems to our knowledge.
Trader in Chichester, 26 January 2002
Customer Monitoring Reports Showing 10 out of 331
Total recommendations: 331, average score 9.8 9.8 Last six months: 3 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repair leaking cistern for inbuilt toilet

Arrived promptly after initial phone call. Friendly and professional manner. Quickly identified problem and explained the options. Organised parts needed and repaired the cistern, despite being inbuilt into bathroom fixtures and very awkward to get at. Invoice very reasonable for both spare parts and labour. Would thoroughly recommend this company and will use them again if needed.
Customer in Bognor Regis, 16 March 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repairs too leaking pipes

No problems at all, arrived on time completed the job without any fuss.
Customer in Bognor Regis, 23 January 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repairing Halstead boiler

Thank goodness for these guys. No one trustworthy was willing to touch my Halstead boiler until these guys came along. I seriously thought that I was going to have to buy a new boiler. Mr Wickeneden came along and spent three hours working on the boiler, and charged next to nothing. A week later the boiler started making a noise again, it turned out to be another part of the boiler that was breaking down. This new issue was fixed and the boiler has been working without any problem for the last few weeks. He has saved me a small fortune. Thank you.
Customer in Chichester, 8 December 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repair to leaking radiator

Excellent in every way. They were able to attend the day after I called them, and worked quickly and without problems. Left the place clean and without any evidence of their visit. Priced at a very reasonable rate and as quoted. Will certainly be back to them first if we need any more work, and would definitely recommend them
Customer in Chichester, 17 November 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Removal of old boiler and installation of a new one.

I cannot fault the workmanship of the employee who replaced my aging boiler. Jon was polite and courteous at all times and the price quoted at the start was the price paid when I was satisfied that the job was complete. Any inevitable mess that was made removing the old boiler was "made good" and disruption was kept to a minimum. Jon also kept me informed at all times of the work that was going on. I would highly recommend this company and I wouldn't hesitate to use S. Wickenden and Sons again.
Customer in Bognor Regis, 12 September 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced siphon in toilet, and replaced bath taps, secured roof tile.

Jonathan arrived at appointed time and explained what he had to do, bought necessary replacements. He replaced siphon in toilet, unblocked ball valve in another, replaced bath taps, secured roof tile, cleaned a section of gutter and reattach chute to down pipe. I would definately recommend this company.
Customer in Chichester, 1 August 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler not working

Nothing but praise for this company. Our heating failed during the recent cold spell. The problem was quickly identified and dealt with.
Customer in Bognor Regis, 20 December 2010
Scores:
6Tidiness: 6 out of 10 0Timekeeping: 0 out of 10 5Courtesy: 5 out of 10 4Workmanship: 4 out of 10
3.8
Combined score: 3.8 out of 10
3.810
Attend to leak on boiler.

I feel that I can not recommend this company. They were employed to repair a leak on my boiler. After a while the boiler was still not working and since that time I have tried to contact the trader to ask him to return and have never received any reply to my messages left. I have since had to employ another trader to carry out this work.
Customer in Bognor Regis, 18 October 2010
Response from S Wickenden & Son:
In response to the customers comments above. I stripped down the boiler and replaced the fibre washer which cured the leak and then gave it a thorough test. We then invoiced the client and he paid and thanked me for my prompt attention. Several weeks later the customer left a message that he thought the boiler was leaking again, I then tried on numerous occasions to make contact with the customer. I decided on the off chance to go to the customers address only to find that another plumber had been called instead. We pride ourselves on our tidiness, and for being courteous at all times to all our customers. I can only apologise for any inconvenience caused to this customer.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Various jobs.

I had new taps fitted, a leaking bath fixed and a blocked drain unblocked.  Arrived on time and completed all jobs quickly and professionally. Will use again and would definitely recommend.
Customer in Bognor Regis, 30 June 2010
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replacement cloakroom suite.

Excellent job with great attention to detail at every stage. They gave the best quote for the job and fitted in the work very quickly. I would recommend this company 100%.
Customer in Bognor Regis, 21 June 2010
These are only the latest 10 customer monitoring reports. Click to see all 331 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
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